Thanks. Verbally they told me Ineos directed them to listen to it compared with their other rigs, which they did, which is why they say in the write up that it sounds comparable to others. It seems like most of the newer ones are doing this.
I've separately opened an issue directly with IA and gotten nowhere, so I'm inclined to believe my dealer that IA blew them off, as well. I just followed the other advice here and requested the IA ticket number from my dealer. I'll transition to blaming them if they turn out not to have one.
When I wasn't happy with how my dealer was handling the problem with the rear door open alarm I raised a ticket with Ineos direct.
Their response was excellent and they said all dealers would be able to see the results of the ticket and they gave me the ticket number as well.
I changed dealers and found the new dealer had not only not fixed the problem, but hadn't even read the ticket response from Ineos.
They tried to give me back the still faulty vehicle.
I had told them about the Ineos response when I booked it in but this detail never made it to the shop floor.
I refused the vehicle back and again pointed out the ticket number and what needed to be done.
They discussed this and told me they had missed that and would have to order in the parts.
I then pointed out Robert Peppers interview with Justin Hocevar, where Justin says he authorised dealers to remove parts from showroom and demo vehicles to get customers on the road.
They agreed to do it.
I went for a walk and got some lunch and a coffee.
When I returned I had a vehicle with no faults and alarms, along with the display software update.
The vehicle has just been a complete pleasure to drive, park, lock etc etc since that time.
