General Service Reset Procedure - Oil Change (currently only possible with dealer level scan tools)

[DrahthHunter]

This is the kind of garbage that’s annoys the average person. No dealership network to speak of nanny state EU garbage

 

[HereinDaRockies]

This is the kind of garbage that’s annoys the average person. No dealership network to speak of nanny state EU garbage

Ineos literally embraced the most fking annoying strategy from a customer experience POV.. idiots..

 

[DaveB]

Interestingly you can buy a PC, change the hard drive, change the motherboard, change the graphics card etc and DELL dont give a toss. You can also download any software you like. It’s YOUR hardware at the end of the day.

So who’s vehicle is it???

I guess it could be because PC's don't do 160 kmh with a family in them.
I have seen home handymen do DIY projects that fall apart in 10 minutes because they don't know how to use the correct fasteners.
Imagine the first time some "expert" changes settings in the car and disables important safety features, because it is "their right".
I guess it will also then be their families right to get lawyers involved questioning why the car manufacturer was so negligent to allow dumbarses access to such a potentially dangerous system.
Then they can also take legal action against the Gummint for allowing the manufacturers to do it.
Of course there will also be the people and their families in the other vehicles and on the footpaths etc etc etc.

 

[TCMColorado]

The hyperbole is getting out of hand. Every other major auto manufacture I have experience with lets the owner reset the service indicator and code the TPMS sensors. Legal and safety issues are obviously not an insurmountable barrier. Ineos simply needs to do the same, which I believe they will enable, and that would go a long way in reducing owner frustration. Maybe I am naive, but I also expect them to eventually offer an owners maintenance manual of some kind and update the ADAS system to allow each function to be permanently turned off. Again, I have never driven another US spec vehicle that does not allow you to permanently disable lane keep so the legal/safety issues are moot.

 

[rur42]

As DaveB points out, they're unlikely to release internal CAN bus information anytime soon. For good reason. But I suspect they will address the oil reset, hopefully TPMS programming, and with any luck ADAS. I don't see any downside for them on those issues. Their main problem is a lack of communication. They seem to have adopted the "don't say anything, as you may regret it later" approach to customer service... but a more open roadmap for changes and fixes, would be more to my liking... even if they have to walk back promises occasionally.

 

[IslandFalconer]

As DaveB points out, they're unlikely to release internal CAN bus information anytime soon. For good reason. But I suspect they will address the oil reset, hopefully TPMS programming, and with any luck ADAS. I don't see any downside for them on those issues. Their main problem is a lack of communication. They seem to have adopted the "don't say anything, as you may regret it later" approach to customer service... but a more open roadmap for changes and fixes, would be more to my liking... even if they have to walk back promises occasionally.

I agree with you at this point any communication would be better than the vacuum we have now. They know where to find us, they have a social media presence. All they have to do is say something.

 

[HereinDaRockies]

I agree with you at this point any communication would be better than the vacuum we have now. They know where to find us, they have a social media presence. All they have to do is say something.

Nah they are much more inclined to socialize immaterial trim strategy. Someone needs to tell them a splash of paint and upholstery upgrade won’t move the sales needle.

However, there are other actions that can pivot many pissed users towards positive socialization of the brand + product…

 

[IslandFalconer]

Nah they are much more inclined to socialize immaterial trim strategy. Someone needs to tell them a splash of paint and upholstery upgrade won’t move the sales needle.

However, there are other actions that can pivot many pissed users towards positive socialization of the brand + product…

View attachment 7884311

That pisses me off. They seem to have all the time in the world for special trim but not for customer problems.

 

[Reducs]

John Deere signed a consent agreement to stop the class action, and continues to play games, and needs a new law suit.

As if on cue: https://www.npr.org/2025/01/15/nx-s1-5260895/john-deere-ftc-lawsuit-right-to-repair-tractors

 

[IslandFalconer]

As if on cue: https://www.npr.org/2025/01/15/nx-s1-5260895/john-deere-ftc-lawsuit-right-to-repair-tractors

How these companies think they have the right to force people to visit the dealership in 2025 is ridiculous. I wish both Canada and The USA would have much stronger consumer laws. Unfortunately the lobby for big corp always wins out.

 

[homeyclaus]

How these companies think they have the right to force people to visit the dealership in 2025 is ridiculous. I wish both Canada and The USA would have much stronger consumer laws. Unfortunately the lobby for big corp always wins out.

In the INEOS case, if Europe had meaningful right to repair laws this would not have needed to be a discussion in the North American market.

 

[Commodore]

In the INEOS case, if Europe had meaningful right to repair laws this would not have needed to be a discussion in the North American market.

Hell, it seems the the EU is going to ban IC engines completely soon.

 

[homeyclaus]

Hell, it seems the the EU is going to ban IC engines completely soon.

I have had no issues working on electrical vehicles, including the battery packs. So even then, I would like to not have my car remotely disabled because I fiddled with something or entered a hidden menu.

 

[S52]

Anyone know why my Grenadier started "Bonging" at me at an incredibly loud volume that I can't seem to turn down to tell me "service due in 52 days" on the screen. Does it on every engine start and is driving me insane.

Funny enough I just did my own break-in diff/ transfer case/ engine oil service myself last week.

My grenadier only has 2,100 miles on the odometer, was purchased in Nov '24.

I thought the factory interval was 10-12k miles?

 

[JKAlpine]

If you’re a pilot in the US you’ll understand that even with highly regulated certified Aircraft, the FAA recognizes the ability and need for owner / operator allowed maintenance. I can change the oil, brakes, tires, etc without requiring an A&P sign-off on a million dollar airplane, but need the dealer to clear the oil maintenance interval in a truck? Doesn’t make sense.

 

[HereinDaRockies]

Anyone know why my Grenadier started "Bonging" at me at an incredibly loud volume that I can't seem to turn down to tell me "service due in 52 days" on the screen. Does it on every engine start and is driving me insane.

Funny enough I just did my own break-in diff/ transfer case/ engine oil service myself last week.

My grenadier only has 2,100 miles on the odometer, was purchased in Nov '24.

I thought the factory interval was 10-12k miles?

You are SOL

 

[LWA55DAL]

Anyone know why my Grenadier started "Bonging" at me at an incredibly loud volume that I can't seem to turn down to tell me "service due in 52 days" on the screen. Does it on every engine start and is driving me insane.

Funny enough I just did my own break-in diff/ transfer case/ engine oil service myself last week.

My grenadier only has 2,100 miles on the odometer, was purchased in Nov '24.

I thought the factory interval was 10-12k miles?

Likely not reset by the dealer when you purchased the vehicle. In most cases - the dealers have not reset vehicles in inventory and when you add in shipping time etc it can easily be 6-9 months until the date of sale. The service interval is 1 year or 12k and the reminder has a days countdown as well. Just take it to the dealer and ask them to reset. If you have the exact date of the service - they can back date it.

 

[Tom D]

The onboard service reminder works on Time (12 months), Engine hours, or milage. So which ever ticks around first will set off the reminder. Yours is almost certainly time as your dealer should have reset it when you picked the car up.

 

[HereinDaRockies]

Likely not reset by the dealer when you purchased the vehicle. In most cases - the dealers have not reset vehicles in inventory and when you add in shipping time etc it can easily be 6-9 months until the date of sale. The service interval is 1 year or 12k and the reminder has a days countdown as well. Just take it to the dealer and ask them to reset. If you have the exact date of the service - they can back date it.

Don’t know why dealer don’t do this during pdi. Eliminates so much subsequent work!

 

[IslandFalconer]

Don’t know why dealer don’t do this during pdi. Eliminates so much subsequent work!

That’s the question. Along with why some vehicles are leaving dealerships without known issues being rectified. I think that Ineos needs to have a meeting and training course on proper PDI procedures or at least a document sent to all the dealers