General Service Reset Procedure - Oil Change (currently only possible with dealer level scan tools)

[DrahthHunter]

This is the kind of garbage that’s annoys the average person. No dealership network to speak of nanny state EU garbage

 

[HereinDaRockies]

This is the kind of garbage that’s annoys the average person. No dealership network to speak of nanny state EU garbage

Ineos literally embraced the most fking annoying strategy from a customer experience POV.. idiots..

 

[DaveB]

Interestingly you can buy a PC, change the hard drive, change the motherboard, change the graphics card etc and DELL dont give a toss. You can also download any software you like. It’s YOUR hardware at the end of the day.

So who’s vehicle is it???

I guess it could be because PC's don't do 160 kmh with a family in them.
I have seen home handymen do DIY projects that fall apart in 10 minutes because they don't know how to use the correct fasteners.
Imagine the first time some "expert" changes settings in the car and disables important safety features, because it is "their right".
I guess it will also then be their families right to get lawyers involved questioning why the car manufacturer was so negligent to allow dumbarses access to such a potentially dangerous system.
Then they can also take legal action against the Gummint for allowing the manufacturers to do it.
Of course there will also be the people and their families in the other vehicles and on the footpaths etc etc etc.

 

[TCMColorado]

The hyperbole is getting out of hand. Every other major auto manufacture I have experience with lets the owner reset the service indicator and code the TPMS sensors. Legal and safety issues are obviously not an insurmountable barrier. Ineos simply needs to do the same, which I believe they will enable, and that would go a long way in reducing owner frustration. Maybe I am naive, but I also expect them to eventually offer an owners maintenance manual of some kind and update the ADAS system to allow each function to be permanently turned off. Again, I have never driven another US spec vehicle that does not allow you to permanently disable lane keep so the legal/safety issues are moot.

 

[rur42]

As DaveB points out, they're unlikely to release internal CAN bus information anytime soon. For good reason. But I suspect they will address the oil reset, hopefully TPMS programming, and with any luck ADAS. I don't see any downside for them on those issues. Their main problem is a lack of communication. They seem to have adopted the "don't say anything, as you may regret it later" approach to customer service... but a more open roadmap for changes and fixes, would be more to my liking... even if they have to walk back promises occasionally.

 

[IslandFalconer]

As DaveB points out, they're unlikely to release internal CAN bus information anytime soon. For good reason. But I suspect they will address the oil reset, hopefully TPMS programming, and with any luck ADAS. I don't see any downside for them on those issues. Their main problem is a lack of communication. They seem to have adopted the "don't say anything, as you may regret it later" approach to customer service... but a more open roadmap for changes and fixes, would be more to my liking... even if they have to walk back promises occasionally.

I agree with you at this point any communication would be better than the vacuum we have now. They know where to find us, they have a social media presence. All they have to do is say something.

 

[HereinDaRockies]

I agree with you at this point any communication would be better than the vacuum we have now. They know where to find us, they have a social media presence. All they have to do is say something.

Nah they are much more inclined to socialize immaterial trim strategy. Someone needs to tell them a splash of paint and upholstery upgrade won’t move the sales needle.

However, there are other actions that can pivot many pissed users towards positive socialization of the brand + product…

 

[IslandFalconer]

Nah they are much more inclined to socialize immaterial trim strategy. Someone needs to tell them a splash of paint and upholstery upgrade won’t move the sales needle.

However, there are other actions that can pivot many pissed users towards positive socialization of the brand + product…

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That pisses me off. They seem to have all the time in the world for special trim but not for customer problems.