The service agent at Harwoods has tried hard and been communicating regularly to his credit but out of his hands as Ineos has contracted the AA to cover breakdowns during the two year free recovery period
Was it collected yesterday? Any ideas of the the problem?
think @Logsplitter said after the failed collection he was off working till Friday, which was to be his next attempt??
That’s correct unfortunately the AA let me down
How did it all go with collection in the end?That’s correct unfortunately the AA let me down
Well it ended up getting collected 4days later on Friday June 12th as I had to go to work and couldn’t wait any longer. It’s still in the workshop now. No idea what they have found or done to it, other than fitting a roof rack . Hopefully going through it with a fine tooth comb as we deliver to Rotterdam on 26th July for shipping to Cape Town. All being well I may be able to collect tomorrow
An email to say everything getting checked over.
Gotcha. Hopefully it was something pretty basic and nothing catastrophic. Please keep us updated.
With various vehicles under warranty I used to ask to see the job cards detailing the work undertaken. It was sometimes illuminating to see what they were claiming for (parts & labour) versus what I had been verbally briefed beforehand they were doing.
I dare you to ask for an operation report from a surgeon.
I took over as Victoria/Tasmania state manager of a French company called Legrand Electrical back in 1994 and they were having 5 company cars serviced every month at huge expense.
But surgeons and health service providers do have a duty of candour. I had stomach surgery last November that went wrong and the surgical team were very candid about what went wrong. I doubt Ineos will be as candid about the faults with the Grenadier.
In modern times , early open disclosure is strongly recommended by medical insurers.
