Software update

[Logsplitter]

The service agent at Harwoods has tried hard and been communicating regularly to his credit but out of his hands as Ineos has contracted the AA to cover breakdowns during the two year free recovery period

 

[beg]

Take a pic of it on transporter and email it to ineos hq

 

[Gwynne]

So my dealer, JT Hughes, had their software or hardware upgraded on Monday - but this was just so that the software upgrade we’ve all been waiting for could be installed by the dealer. Still no reliable estimate on when the vehicle’s software will be released. IG’s communication is appalling.

 

[Trialmaster]

The service agent at Harwoods has tried hard and been communicating regularly to his credit but out of his hands as Ineos has contracted the AA to cover breakdowns during the two year free recovery period

Was it collected yesterday? Any ideas of the the problem?

 

[ECrider]

Was it collected yesterday? Any ideas of the the problem?

think @Logsplitter said after the failed collection he was off working till Friday, which was to be his next attempt??

 

[Logsplitter]

think @Logsplitter said after the failed collection he was off working till Friday, which was to be his next attempt??

That’s correct unfortunately the AA let me down

 

[ECrider]

The nation's 4th unreliable service

 

[DCPU]

That’s correct unfortunately the AA let me down

How did it all go with collection in the end?

And more importantly the steering issue?

 

[Logsplitter]

How did it all go with collection in the end?

And more importantly the steering issue?

Well it ended up getting collected 4days later on Friday June 12th as I had to go to work and couldn’t wait any longer. It’s still in the workshop now. No idea what they have found or done to it, other than fitting a roof rack . Hopefully going through it with a fine tooth comb as we deliver to Rotterdam on 26th July for shipping to Cape Town. All being well I may be able to collect tomorrow

 

[Krabby]

No call to discuss though?

 

[Logsplitter]

No call to discuss though?

An email to say everything getting checked over.

 

[Krabby]

An email to say everything getting checked over.

Gotcha. Hopefully it was something pretty basic and nothing catastrophic. Please keep us updated.

 

[Logsplitter]

If it was a serious problem I doubt they will elaborate too much. Just fix it it keep it under wraps and learn from it is my guess. Anyway I’ll be very surprised if I have much to update about other than actually getting it back.

 

[DCPU]

If it was a serious problem I doubt they will elaborate too much. Just fix it it keep it under wraps and learn from it is my guess. Anyway I’ll be very surprised if I have much to update about other than actually getting it back.

With various vehicles under warranty I used to ask to see the job cards detailing the work undertaken. It was sometimes illuminating to see what they were claiming for (parts & labour) versus what I had been verbally briefed beforehand they were doing.

My old Defender was having the fuel tank replaced after inspection for a fuel leak. It was definitive the service advisor told me over the phone, the fuel tank had been taken out and the source of the leak confirmed; only for the job card to say a breather pipe had been replaced.

 

[Tazzieman]

With various vehicles under warranty I used to ask to see the job cards detailing the work undertaken. It was sometimes illuminating to see what they were claiming for (parts & labour) versus what I had been verbally briefed beforehand they were doing.

My old Defender was having the fuel tank replaced after inspection for a fuel leak. It was definitive the service advisor told me over the phone, the fuel tank had been taken out and the source of the leak confirmed; only for the job card to say a breather pipe had been replaced.

I dare you to ask for an operation report from a surgeon.

 

[DaveB]

With various vehicles under warranty I used to ask to see the job cards detailing the work undertaken. It was sometimes illuminating to see what they were claiming for (parts & labour) versus what I had been verbally briefed beforehand they were doing.

My old Defender was having the fuel tank replaced after inspection for a fuel leak. It was definitive the service advisor told me over the phone, the fuel tank had been taken out and the source of the leak confirmed; only for the job card to say a breather pipe had been replaced.

I took over as Victoria/Tasmania state manager of a French company called Legrand Electrical back in 1994 and they were having 5 company cars serviced every month at huge expense.
On the account was a small amount of $5 for miscellaneous expenses.
I asked what it related to and they couldn't tell me.
They were charging for soap, rags, window washer filler and workshop supplies.
I asked the manager if he would accept a charge on his grocery bill for miscellaneous expenses and he said no.
So I got every bill for the previous 5 years, for all 5 cars and claimed a credit.

 

[Logsplitter]

I dare you to ask for an operation report from a surgeon.

But surgeons and health service providers do have a duty of candour. I had stomach surgery last November that went wrong and the surgical team were very candid about what went wrong. I doubt Ineos will be as candid about the faults with the Grenadier.

 

[Tazzieman]

But surgeons and health service providers do have a duty of candour. I had stomach surgery last November that went wrong and the surgical team were very candid about what went wrong. I doubt Ineos will be as candid about the faults with the Grenadier.

In modern times , early open disclosure is strongly recommended by medical insurers.

 

[JOB]

A new one on me this morning while on manoeuvres, the Grenadier decided that it wasn’t comfortable in its identity and ‘transitioned’ to a LHD petrol model with KMH instrumentation. Has anyone else had this particular Grenlin appear yet?

Aside from this, a number of us have now driven the Grenadier and are very happy with it. The steering is still a talking point, it definitely needs a wheel alignment, but aside from that 99% of the other error messages have subsided and the battery is remaining at near full charge.

 

[DenisM]

A new one on me this morning while on manoeuvres, the Grenadier decided that it wasn’t comfortable in its identity and ‘transitioned’ to a LHD petrol model with KMH instrumentation. Has anyone else had this particular Grenlin appear yet?

Aside from this, a number of us have now driven the Grenadier and are very happy with it. The steering is still a talking point, it definitely needs a wheel alignment, but aside from that 99% of the other error messages have subsided and the battery is remaining at near full charge.

View attachment 7818164View attachment 7818164

Will a visit to the Settings page enable you to reset to RHD?