I'm presuming the filter was obtained by the Bris. dealer from either the Ineos Melbourne parts warehouse or direct from the one in Belgium. There are three worldwide as mentioned in the Robert Pepper /Justin Hocevar interview...the third is in the USA. The box was a genuine BMW part with the hologram label. An Ineos label almost covered the front of the box with the separate Ineos part number etc. I suspect "they" ( =BMW) source them from whichever supplier is consistent with price/quality....Glad you enjoyed getting under the car, I certainly didn't. While there's reasonable clearance, enough to squeeze under, the fronts/sides, and there's a bit more in the centre section, I didn't find it too too pleasant at a mental level, I was looking forward to getting out of a confined space, standing up and having the world spin for meMuch prefer working under a car on a hoist/ramps/stands!
Your filter photo almost asks more questions than it does provide answers though! I've been through the thread @TheDocAUS posted regarding filters plenty of times and your filter appears to have come from Tunisia (EU market) while AUS ones apparently come from Mexico. I don't know where the filter in my car came from (never saw it) or where BMW replacements in AUS are manufactured but the Ryco I have was made in Bulgaria.
INEOS OIL FILTER PART NUMBERS AND REVIEW - B57 & B58 MOTOR
BACKGROUND This post is in two parts. Part 1 lists possible third-party suppliers of oil filters for the INEOS Grenadier B57 Diesel Motor (the oil filter is also used on the B58). Part 2 looks at some third-party oil filter available in Australia. It summarises some basic features with a view...www.theineosforum.com
Is there a mix of filters getting delivered to AUS (both factory fitted and as replacements)? And is there a mix of crush washers being used, noting the OEM BMW filter kits come with copper ones?
FYI, my car was one of the first to be delivered to AUS, 2nd customer car in SA I believe, back in AUG last year (though had to wait until early SEP for handover while waiting on side repeater lights) so maybe there's some variation?
.
Yes that is a bit of a pain as is warranty work, door seals, door buttons etc. perhaps a visit once a year, will also ensure software update. Whether that stuff is charged to customer or not I don't know. One would think not for recall or warranty claims of manufacture defects. Software currently falls under a defect with false errors etc. Hmmmm..... Accept the first service maybe. I mean a positive way to look at it too. 5 years (warranty period) of servicing will still have early adopters coming in below cost price of full retail currently.....
In Australia for the owners and not so much qualified and working mechanics doing their own servicing the phrase "if they are suitably qualified" is one to take note of and can and has been used to void warranty.I queried Justin about servicing as my one year is about to come up and I too was a little shocked by the price.
My concern is more so about warranty if not using one of the ineos agents. His response is below. After his response I contacted another agent and they were about $350 cheaper however no technician currently
So now to using an Independent servicing mob, one ineos agent informed me that they have given information regarding oils,fluids and servicing schedules to independents for their customers on request. The only problem using non-ineos is the clearing of the service log in the vehicles and I'm also assuming software updates can't be done. So if you have a preferred mechanic have them contact ineos for correct information, some dealers may help more than others.
Justin's response :
"INEOS cannot enforce or control its network to maintain pricing. We can offer a recommended retail price for service, parts, labour rates & labour times. But ultimately when the customer is transacting directly with them, they’re free to set their own prices. If you feel the price quoted for a service is unreasonable, please feel free to challenge it or shop around. Typical the big city Agents have the highest cost base (families & staff) and therefore their prices are highest.
We have tried to benchmark our servicing costs against other 4x4 brands (e.g. Toyota, Nissan, Mercedes Benz). Noting a Landcruiser has 2 services per annum & has special (higher) arduous use service regime, whereas INEOS does not.
At some point INEOS may offer a service plan / service packages, fulfilled via the network. In that instance we can agree commercial terms with the Agent.
You are free to take your Grenadier to a non-authorised INEOS mechanic / service facility. Providing they are qualified, follow INEOS service schedule & use the correct parts & lubricants/fluids. Providing they don’t do anything that would compromise the mechanical integrity of the vehicle, INEOS would not have reason to deny a warranty claim. The same applies for owners, if they are suitably qualified, follow the schedule & use the right parts. Again we would have reason to deny a warranty claim. Of course in all cases, if the vehicle hasn’t been maintained correctly, or if we found unqualified & out of scope servicing had compromised the vehicle. We could withhold warranty support.
I hope this helps explain.
Best regards,
Justin
I have asked for this info to be cascaded to customers just so they are fully aware, as no follow up has occured after Bosch servicing dropped off the radar and warranty info is a little vague.
With no comms, customers only have the agents to go back to, and in the end they have to stay afloat so of course want to retain customers. Can't blame them really. And also we kind of need them if we want ineos to stick around, so we also have to support them, but within means.
I have also asked Justin follow up questions as to what is deemed as a suitably "qualified" mechanic or owner. And if a servicing model like the Bosch one will come to fruition eventually. This would provide a peace of mind to customers and have other options.
I think it may be a great idea if we can somehow have a map to pin people's rough locations of where they reside or are happy to service their car. Then possibly we could find common non-authorised ineos mechanic/service facility to specialise in the grenadier rather than having to go the big city locations or risk being a one off vehicle to some mechanics and they not be all over it. This would also help some of the guys that have to travel so far for an agent.
Quite a grey area there! You'd expect an insured workshop with a full qualified mechanic to considered fully qualified though. And if the work appears to be sub-standard resulting in a warranty claim being denied you would have every right to claim it against the mechanic.
I guess if you're getting it serviced independently you need to have the mechanic do only what is required of the service and if there are warranty issues to be addressed have them provided a report you can take back to the agent/dealer to have addressed. Unless an independent can somehow work with Ineos to do this themselves, something that might be the only option for owners in remote areas..?
Yeah, the silent recalls are an issue, only major recalls have to be listed on the gov website. And you'll never find out about a software update if only minor...
Apple Carplay fix in Oz is out, got it today.
Hey YIPPE,I queried Justin about servicing as my one year is about to come up and I too was a little shocked by the price.
My concern is more so about warranty if not using one of the ineos agents. His response is below. After his response I contacted another agent and they were about $350 cheaper however no technician currently
So now to using an Independent servicing mob, one ineos agent informed me that they have given information regarding oils,fluids and servicing schedules to independents for their customers on request. The only problem using non-ineos is the clearing of the service log in the vehicles and I'm also assuming software updates can't be done. So if you have a preferred mechanic have them contact ineos for correct information, some dealers may help more than others.
Justin's response :
"INEOS cannot enforce or control its network to maintain pricing. We can offer a recommended retail price for service, parts, labour rates & labour times. But ultimately when the customer is transacting directly with them, they’re free to set their own prices. If you feel the price quoted for a service is unreasonable, please feel free to challenge it or shop around. Typical the big city Agents have the highest cost base (families & staff) and therefore their prices are highest.
We have tried to benchmark our servicing costs against other 4x4 brands (e.g. Toyota, Nissan, Mercedes Benz). Noting a Landcruiser has 2 services per annum & has special (higher) arduous use service regime, whereas INEOS does not.
At some point INEOS may offer a service plan / service packages, fulfilled via the network. In that instance we can agree commercial terms with the Agent.
You are free to take your Grenadier to a non-authorised INEOS mechanic / service facility. Providing they are qualified, follow INEOS service schedule & use the correct parts & lubricants/fluids. Providing they don’t do anything that would compromise the mechanical integrity of the vehicle, INEOS would not have reason to deny a warranty claim. The same applies for owners, if they are suitably qualified, follow the schedule & use the right parts. Again we would have reason to deny a warranty claim. Of course in all cases, if the vehicle hasn’t been maintained correctly, or if we found unqualified & out of scope servicing had compromised the vehicle. We could withhold warranty support.
I hope this helps explain.
Best regards,
Justin
I have asked for this info to be cascaded to customers just so they are fully aware, as no follow up has occured after Bosch servicing dropped off the radar and warranty info is a little vague.
With no comms, customers only have the agents to go back to, and in the end they have to stay afloat so of course want to retain customers. Can't blame them really. And also we kind of need them if we want ineos to stick around, so we also have to support them, but within means.
I have also asked Justin follow up questions as to what is deemed as a suitably "qualified" mechanic or owner. And if a servicing model like the Bosch one will come to fruition eventually. This would provide a peace of mind to customers and have other options.
I think it may be a great idea if we can somehow have a map to pin people's rough locations of where they reside or are happy to service their car. Then possibly we could find common non-authorised ineos mechanic/service facility to specialise in the grenadier rather than having to go the big city locations or risk being a one off vehicle to some mechanics and they not be all over it. This would also help some of the guys that have to travel so far for an agent.
I am handling the IA / Warranty / Repair / Recall / Software issues entirely separately of the servicing. I am booked with an independent service tech for 7 days' time. I am providing them with a list of parts/oils/ etc. Once completed, I then have several issues for rectification with my agent which is going to be entirely separate, fee free. This is the ONLY way I can ensure costs for servicing are separated from time spent on IA related vehicle issues.
I should try to better clarify my comment. The grey area is more so for Australian enthusiasts that are trying to save a dollar and intend on doing their own servicing and repairs or using a mechanic that is doing side gigs that are not part of their normal employment or a business. If it is a reputable trading mechanical business, under Australian consumer law, there should be absolutely no issue with warranty if the owner wishes to use a workshop other than a manufactures workshop for servicing and non-warrantable repairs. These businesses should have warranty insurance to cover mishaps caused by them.
Our original agent used Penrite oil as it meets all specification requirements, as does the new one, and the Petronas oil recommended in the glovebox book is next to impossible to find in AUS. Wasn't aware there was a Liqui Moly equivalent but I believe there is a Shell oil that meets specs readily available here. There may be others too, I haven't really looked into it much, I got the Penrite at $90 for 10L from Autobarn after the agent charged me $144 for 7L of the same stuff..
The Fuchs diff (gear) oil isn't too hard to find and reasonably priced. Penrite offers and equivalent which is easier to find and while RRP is similar can be found discounted more often.
"I have to say that while the Mazda CX60 is no doubt a fantastic vehicle, and perfect for lots of people, I hated every minute of it."
If you have the details of any independent shops/mechanics that specialize in Grenadiers/Quatermasters then please forward these to me so they can be included in the Dealer directory as an independent service centre.I queried Justin about servicing as my one year is about to come up and I too was a little shocked by the price.
My concern is more so about warranty if not using one of the ineos agents. His response is below. After his response I contacted another agent and they were about $350 cheaper however no technician currently
So now to using an Independent servicing mob, one ineos agent informed me that they have given information regarding oils,fluids and servicing schedules to independents for their customers on request. The only problem using non-ineos is the clearing of the service log in the vehicles and I'm also assuming software updates can't be done. So if you have a preferred mechanic have them contact ineos for correct information, some dealers may help more than others.
Justin's response :
"INEOS cannot enforce or control its network to maintain pricing. We can offer a recommended retail price for service, parts, labour rates & labour times. But ultimately when the customer is transacting directly with them, they’re free to set their own prices. If you feel the price quoted for a service is unreasonable, please feel free to challenge it or shop around. Typical the big city Agents have the highest cost base (families & staff) and therefore their prices are highest.
We have tried to benchmark our servicing costs against other 4x4 brands (e.g. Toyota, Nissan, Mercedes Benz). Noting a Landcruiser has 2 services per annum & has special (higher) arduous use service regime, whereas INEOS does not.
At some point INEOS may offer a service plan / service packages, fulfilled via the network. In that instance we can agree commercial terms with the Agent.
You are free to take your Grenadier to a non-authorised INEOS mechanic / service facility. Providing they are qualified, follow INEOS service schedule & use the correct parts & lubricants/fluids. Providing they don’t do anything that would compromise the mechanical integrity of the vehicle, INEOS would not have reason to deny a warranty claim. The same applies for owners, if they are suitably qualified, follow the schedule & use the right parts. Again we would have reason to deny a warranty claim. Of course in all cases, if the vehicle hasn’t been maintained correctly, or if we found unqualified & out of scope servicing had compromised the vehicle. We could withhold warranty support.
I hope this helps explain.
Best regards,
Justin
I have asked for this info to be cascaded to customers just so they are fully aware, as no follow up has occured after Bosch servicing dropped off the radar and warranty info is a little vague.
With no comms, customers only have the agents to go back to, and in the end they have to stay afloat so of course want to retain customers. Can't blame them really. And also we kind of need them if we want ineos to stick around, so we also have to support them, but within means.
I have also asked Justin follow up questions as to what is deemed as a suitably "qualified" mechanic or owner. And if a servicing model like the Bosch one will come to fruition eventually. This would provide a peace of mind to customers and have other options.
I think it may be a great idea if we can somehow have a map to pin people's rough locations of where they reside or are happy to service their car. Then possibly we could find common non-authorised ineos mechanic/service facility to specialise in the grenadier rather than having to go the big city locations or risk being a one off vehicle to some mechanics and they not be all over it. This would also help some of the guys that have to travel so far for an agent.
The 70 series while under warranty isn't a real good vehicle for the Grenadier to benchmark service costs against. It does have two service a year but every 20k if serviced correctly it has the wheel bearings repacked with grease. This job involves removing all the brake callipers, hubs cleaning and regreasing replacing the hub seals and reassembling making this service around $1100Au and standard services around $400 every 10k km. LC300 at around $400 to $500 each 10k service and is a better comparison to the Grenadier.
