He was servicing several marquee brands - and likely charging a handsome fee for all. I bet he was making a killing. Never in my life known a 'poor' mechanics shop. Ex bro in law ran 2x mech shops and was basically sleeping on pillows full of money. Another mate ran a BWM mech shop until selling up, made enough money to retire by 45 effectively. I chose wrong career path!
Sounds like trying to organise an emergency tradesman in Australia... you said it was $300 for the call out and another $190/hr when you get here...
Around here they are all in the pub by 3pm.
3pm... here they turn phones off at 1pm.
Not to argue with your source, but my vehicle spent a few days at my agent last week for some warranty work including rectification of the AC condensate leak in the left side footwell. About a 5 man hour job to pull the whole dash and HVAC unit out, address the issue and reassemble. My vehicle was the 5th they have done so they have had plenty of practice. I don't think they would be still be doing this under warranty if the fix from IA wasn't working. We're having a heatwave in SE Queensland (38c, 100f) and my AC is working like a charm with no leaks.
My AC blows cold air - always - even on hot setting! However, was you dash removal and condensate fix done for free, in a non-service (paid) booking or was it completed whilst they did a paid service? I am dubious with information being provided to me lately. Did your dealer also confirm the repair was fully warranted by IA, as in, if you get issues in the future it will be resolved for free under warranty once more?
It was a warranty visit,. All work was at no cost to me and endorsed by IA.
All I want to know. I'll hit my dealer up in taking it in next week for some other items.
I had mine serviced last week.
I will get the full list but it surprised me they said software update as I already had a software update earlier this year.
They may not be taking their time on service work. A simple job like a software update glitching or slow internet connection during a software update or incorrectly packaged parts can incapacitate a vehicle, hold up a hoist or repair bay for hours. Get the same job on a number of vehicles that day or and it destroys the whole workshop schedule.
They are also doing the battery update on mine.
I got a loan Siemens Nexas train that night, but that was provided by the State Government and not the dealer.
I think this depends on the dealership and Service Manager. I used to supply all filters and engine oil for regular services on my JGC and did this for some years without a problem. The service Manager was happy to charge labour costs. Then along came a new Service Manager who reacted with "Oh really" when I told him that al;l the service materials were in the back. Without saying as much he made it quite clear that he was not agreeable to such an arrangement. I never went back to them.
