Dave, I agree that threatening to cancel, under normal circumstances may not be considered the act of an adult but what are you supposed to do when there is COMPLETE radio silence on the part of Ineos. If they can't fix a few basic issues prior to delivery what hope is there when broken down in the middle of nowhere. I am desperately in love with the vehicle but am now convinced that Ineos Automotive is under resourced and incapable of supporting their vehicle.
I understand that thought but don't know what you mean by complete radio silence.
I have had all my questions answered since day one.
I have had good communications from all 3 dealers in southern Queensland.
I participated in a global meeting with Ineos a year ago along with two other Australian customers where they asked for our input and requirements.
My vehicle is on the vessel below, which is off the coast of South Africa.
I have the VIN number
As I have said on here before my company has 5 Toyota RAV 4 vehicles on order for over a year.
Toyota can't even tell them when they will be manufactured, what the specification will be or what the price will be.
I can guarantee they won't tell them what ship they are on.
The software issues are annoying but I am expecting them to be dealt with before I take delivery in September/October
Most of the physical problems have been with very early delivery vehicles.
This is the first batch, of the first series, of the first model year of a brand new car manufacturer.
I think most of us expected issues.
Yes it is very sad and annoying what has happened to some of the earliest owners and in some cases I think Ineos should just give them a new vehicle.
