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- Nov 14, 2021
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Hi folks,
I was hoping to get a little advice as to whom I should believe.
Some of you may know that I was really disappointed when I read this excerpt from a MOTORTREND article: “Ineos promised the U.S. version will also receive features required for federalization, including automatic emergency braking, lane keep assist, and drowsy driver detection.”
I wrote to Ineos customer service, and let them know how enthusiastic I was about the Grenadier, but that I would not purchase a vehicle with autonomous braking and/or "drowsy driver detection" (which is a system involving a camera and software that monitors the driver and shuts the vehicle down if it detects that the driver is impaired whether from drugs, alcohol, or too little sleep. This is going to be required for all new vehicles sold in the U.S. beginning in year 2024 - but that deadline may get extended).
I received this response:
Regarding your email, We don't have Automatic emergency braking, lane keep assist and drowsy driver detection features at the moment in US vehicles. However, we might consider these features in our next-generation vehicles.
I wrote back to ask for more clarification, and received this:
Regarding your email, We might consider these features in our future Redesign models later after 2024. However, This is not confirmed yet.
I would really like to believe what customer service told me, that the 2023 and 2024 model years will not include autonomous braking and drowsy driver detection, but I was also told by customer service a couple of weeks ago that no member of the public in Europe or Australia had yet driven a Grenadier, and that people had only ever ridden as passenger; meanwhile we were all watching video clips of our own forum members driving the Grenadier. So I have some skepticism about customer service. Another cause for skepticism is what someone from Ineos told journalists in Scotland at the big driving event (printed in the article on Motor Trend, and quoted above). Presumably this representative from Ineos is "higher up" the food chain within Ineos than the customer service representatives.
Sorry so long. What do people think? Do I believe customer service or do I believe what I read in Motor Trend? After reading the Motor Trend article, I went truck-shopping, because I want to buy a new vehicle before they all get software I don't want. I need to put a non-refundable deposit down in order to secure one of the last 2022 models left, and I will need to move on that as soon as possible.
Obviously, the decision is mine to make, and mine alone, but I'd like to hear people's thoughts. Thanks in advance.
I was hoping to get a little advice as to whom I should believe.
Some of you may know that I was really disappointed when I read this excerpt from a MOTORTREND article: “Ineos promised the U.S. version will also receive features required for federalization, including automatic emergency braking, lane keep assist, and drowsy driver detection.”
I wrote to Ineos customer service, and let them know how enthusiastic I was about the Grenadier, but that I would not purchase a vehicle with autonomous braking and/or "drowsy driver detection" (which is a system involving a camera and software that monitors the driver and shuts the vehicle down if it detects that the driver is impaired whether from drugs, alcohol, or too little sleep. This is going to be required for all new vehicles sold in the U.S. beginning in year 2024 - but that deadline may get extended).
I received this response:
Regarding your email, We don't have Automatic emergency braking, lane keep assist and drowsy driver detection features at the moment in US vehicles. However, we might consider these features in our next-generation vehicles.
I wrote back to ask for more clarification, and received this:
Regarding your email, We might consider these features in our future Redesign models later after 2024. However, This is not confirmed yet.
I would really like to believe what customer service told me, that the 2023 and 2024 model years will not include autonomous braking and drowsy driver detection, but I was also told by customer service a couple of weeks ago that no member of the public in Europe or Australia had yet driven a Grenadier, and that people had only ever ridden as passenger; meanwhile we were all watching video clips of our own forum members driving the Grenadier. So I have some skepticism about customer service. Another cause for skepticism is what someone from Ineos told journalists in Scotland at the big driving event (printed in the article on Motor Trend, and quoted above). Presumably this representative from Ineos is "higher up" the food chain within Ineos than the customer service representatives.
Sorry so long. What do people think? Do I believe customer service or do I believe what I read in Motor Trend? After reading the Motor Trend article, I went truck-shopping, because I want to buy a new vehicle before they all get software I don't want. I need to put a non-refundable deposit down in order to secure one of the last 2022 models left, and I will need to move on that as soon as possible.
Obviously, the decision is mine to make, and mine alone, but I'd like to hear people's thoughts. Thanks in advance.