Well, they finally delivered mine, a Utility Wagon, diesel, 5 seats, with almost all the extras, they delivered it to me on 13/06/2023, the delivery was very good, Royal Crown is a very serious and professional company, besides, they gave me the car full of diesel.
They warned me that the car would probably have some software bug´s, which I knew thanks to this forum, but not to worry that when I was going to mount the tailgate table and the two roof bars that were not yet, the software update would be done.
And promise kept, the next day the bugs in the central screen appeared, and one more while driving.
It stayed in engine protection mode, wouldn't let me go above 1500 rpm, although it did let me get to my destination.
So, unless I missed something on the forum, I think I had the “honour” of being the first to use the technical support service, on 15/06/2023.
The service is based in France, but they speak English no problem, and fortunately, also in Spanish, they confirmed that I was the first, they had to check the policy, but in no time they sent me the tow truck.
It is very sad to see the car in a tow truck.
By the way, another thing, which I reported to INEOS; is that the morning of the 15th when the tow truck came, I took the car out of the garage, and almost did not climb the garage ramp, the engine was limited to 1,500 rpm, but the engine failure light was not on, even so undoubtedly the system was in engine failure, this is something that necessarily have to check.
I have to say that, as it could not be otherwise, the treatment of both Ineos Automotive Iberia and the Royal Crown dealer has been very professional.
The fault was an intake sensor, in a couple of days they returned the car, which I have used every day since then, and I have even made a long trip of 1,178 km in the day, without any problems, except for the bugs already mentioned in the forum by other users, mainly “transmission failure”, which is currently the only one that appears sometimes when starting up in the morning, but disappears immediately..
For those who say it handles badly.
It's true, it's not very manoeuvrable, I really thought the first day that I wouldn't be able to park it without getting on top of my wife's car,... but nowadays it's not a problem, if anything, I do one or two more manoeuvres than with my Mercedes V-Class.
As there is already a lot of good information and opinions in the forum, I'm going to highlight only the most striking ones, for me of course.
- There is almost no storage space in the cabin.
- I can't explain why there is no grab handle on the driver's side, when I can I will see if I can fit the passenger grab handle from the LHD model.
- The side mirrors, especially the left one, don't cover the area as well as they should.
- The folding handle on the driver's side roof is totally useless, I hope some accessory manufacturer will come up with a glasses holder to fit it here.
- The climate control doesn't deserve to be called that, its operation is, to be kind, erratic.
- They could have put a light in the centre console to see what's inside, but then again, when you consider how they've placed the USBs inside, they might as well not add anything else.
- And as someone else also said, I don't know how they could have passed the key fob approval, because the lock and unlock symbols are pretty much the same.
By the way, I have double battery electric preparation, and activating the switch of the second battery, the power socket in the boot stays connected even when the engine stops, it comes in handy for the fridge.
I am delighted with the car, in the absence of testing it in the field, which unfortunately still take time, I think I made a great purchase, provided that:
- They solve the software BUGS soon.
- Fulfil their promise to publish the complete manual so that we can work freely on our cars.
The car handles on the highway very well, when you get the hang of the steering it is very reliable, and I found the seat to be very comfortable.
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. A good reminder to slow down although I don’t remember setting that. Steering was fine at that speed and kept a straight line even with one hand on the wheel . Seems to track a straight line with speed with no problems.
