Sick of waiting

[PC01]

I'd just go for it and speak to your agent afterwards. Not too difficult to substitute after delivery.

Can I ask whether the contract makes reference to receiving and reading owners manual?

tks

I only skim read it and don't remember seeing any reference to any manual.
Too excited to sign and get back.
I am banking on assuming we will be given all the info we need on handover, manual, access to online data, etc

 

[Beormund]

Some advice please. I've just received my contract and all is correct except they have a full height luggage divider in the vehicle specification. I only ordered the half height cargo barrier. I'm nervous to query it now and potentially delay things. Should I just go ahead with it as is? I believe the divider is installed by the local agent so I can instruct them to not install the divider?

That was scarily easy to sign! One step closer

 

[Sam]

Some advice please. I've just received my contract and all is correct except they have a full height luggage divider in the vehicle specification. I only ordered the half height cargo barrier. I'm nervous to query it now and potentially delay things. Should I just go ahead with it as is? I believe the divider is installed by the local agent so I can instruct them to not install the divider?

A while ago my local Ineos agent informed me that these two would only be offered ordered together.

 

[Arkaig]

Can I ask whether the contract makes reference to receiving and reading owners manual?

12.3 The Customer agrees that it has received, read and understand the owner’s manual of the Vehicle provided to you in hardcopy and available from our website.

 

[ECrider]

Thanks for your feedback all re Owners Manual.

I was told previously that one of the hold ups in issuing contracts to customers was this blatant untruth asking owners to sign a clause that they new would not be viable.

Was assuming that would've been redacted or amended in some fashion.

 

[Eric]

I wonder why yours is ahead of some of the May orders? what's the spec? maybe they're doing a run of certain types?

Colour batch runs driven by paint robot set ups??

 

[Christoph]

Called my dealer today (Krah + Enders in Maintal, Germany) and the guy told me they have received 2 customer vehicles and they need a software update. Said nothing changed on my dates (production in Jan, delivery Feb/Mar). Have not received their test drive vehicle yet.

 

[Arkaig]

I was told previously that one of the hold ups in issuing contracts to customers was this blatant untruth asking owners to sign a clause that they new would not be viable.

Was assuming that would've been redacted or amended in some fashion.

There's no reason to change the contract. You get a hardcopy owners manual with the vehicle. After that you've 14 days to read and understand, anything you don't like you've still your full cancellation rights under Consumer Contracts Regulations 2013.

 

[beanohallett]

No date on the contract when signing.
It actually caveats delivery times everywhere.
I have since spoken to my dealer after signing this morning and he hope to have news on an estimated date on Monday.
He also said of the 8 vehicles he has taken delivery of so far, he only had the heads up on 3 of them before they turned up.
Hopefully things will get a little more organised although I wont mind if mine turns up unannounced, so long as its soon.
Good luck

Paul, Im going to be using you as my lucky charm.

Contract received, all correct and signed ! portal updated and now wait for delivery !

cheers

 

[Tinki]

Landed today ! Will read and sign , was initially quoted January build date and delivery Feb/March . 2 weeks ago i changed my configuration to include the red chassis. All noted on my order and no apparent delay . Hope this does not change things one step closer ! Its happening .

 

[marko]

That's my contract received and signed today following being notified that my truck was "In Production" on 14th February. As several folks have asked others here are a few details:

• Initial Reservation: 30th September 2021, approx. 06:00 UK time
• Ordered: 18th May 2022, time stamp 09:50
• Trialmaster, diesel, Donny grey, winch, leather, sliders, privacy glass, tow hitch, safari windows

 

[ECrider]

no contract but just received an email;

Hi, In the production update from our Hambach factory earlier this month, our CEO, Lynn Calder, made two commitments. One was that, as Grenadiers reach our first customers, we communicate more frequently. The other was that quality remains our number one priority. PRODUCTION UPDATE In line with this priority, all vehicles continue to be subject to the ‘batch and hold’ process. This means they are still undergoing additional, rigorous checks. These continue to slow us down. But, we’re still making progress. We are now seeing the first vehicles leaving Hambach en route to our retailer partners. And we’ve issued almost 1,000 additional contracts this week as we ramp up production of customer vehicles. etc etc

 

[PC01]

That's my contract received and signed today following being notified that my truck was "In Production" on 14th February. As several folks have asked others here are a few details:

• Initial Reservation: 30th September 2021, approx. 06:00 UK time
• Ordered: 18th May 2022, time stamp 09:50
• Trialmaster, diesel, Donny grey, winch, leather, sliders, privacy glass, tow hitch, safari windows

WOW Marko
Pretty much exactly the same spec except I didn't go for safari windows.
Ordered on the 18th May with a time stamp of 09.44 (6 minutes earlier)

 

[Tom D]

I just got that....

 

[marko]

WOW Marko
Pretty much exactly the same spec except I didn't go for safari windows.
Ordered on the 18th May with a time stamp of 09.44 (6 minutes earlier)

Good choice! My initial order didn’t include the safari windows either, I had my dealer add them a couple of months later after I had a PT02 test drive

 

[Beormund]

12.3 The Customer agrees that it has received, read and understand the owner’s manual of the Vehicle provided to you in hardcopy and available from our website.

Ah yes, it's there. Be aware that the web page search doesn't find text in the contract. You have to donwload it as PDF and then searching for keywords works.

 

[Jean Mercier]

I went to my dealer today (had to take my car instead of the train to go to Antwerp for my job, and the Hedin dealer in Lokeren is half-way).
I tried to get an answer to some of the questions. I will put some pictures and comments on some threads that are "permanent" and not related to our common sickness

What I should tell here in this thread:

• the break lights work fine, no delay when you lift your foot, so, this isn't THE software problem
• I asked the Hedin Belgium guys (they are 2) if they really didn't know what the problem was, or if they were not allowed to tell us: they answered they really didn't know
• only one manual in the car: from the CTEK power management system; no other manuals: not from the car, not from the screen, not from the winch
• I tried again to connect my Samsung S20 phone, Android version 13 with two different cables and USB ports to my phone: it didn't work: so for the time being no Waze on my screen, neither music. Could it be because the car was still in transport mode? I don't know and they couldn't answer.
• Phoning with my car through Bluetooth and synchronizing my contact on my screens was successful! Well, I didn't phone, but I saw the contacts and my phone recognized the car and vice vers;

As I said, I will try to find some suitable places for answering some other technical questions or showing some pictures, like trailer hitch height, removing the winch cover, dipstick, compartment under the key and OBDII connection, lateral airbags, ...

 

[haigo]

Just received a new email from Ineos:

​ Hallo Heiko, in unserem Update zur Fertigung aus unserem Werk in Hambach, das Du Anfang dieses Monats erhalten hast, hat unsere Vorstandsvorsitzende Lynn Calder zwei Versprechen abgegeben: Erstens, dass wir im Rahmen der Auslieferung des Grenadier an unsere ersten Kundinnen und Kunden häufiger kommunizieren werden. Zweitens, dass Qualität unsere oberste Priorität bleibt. UPDATE ZUR PRODUKTION Es wird weiterhin jede gefertigte Charge zurückgehalten und zusätzlichen Qualitätskontrollen unterzogen. Es kommt dadurch leider immer noch zu Verzögerungen bei der Auslieferung – wir machen aber sukzessive Fortschritte. Die ersten Fahrzeuge verlassen bereits das Werk in Hambach und sind nun auf dem Weg zu unseren Retail Partnern. Durch das Hochfahren der Produktion, konnten wir diese Woche knapp 1.000 zusätzliche Verträge ausstellen. SCHWIERIGES GELÄNDE. ANSPRUCHSVOLLE TEILNEHMER. Wie Lynn Calder bereits angekündigt hat, haben Medien aus der ganzen Welt den Grenadier auf einer einzigartigen Reise, die in den schottischen Highlands begann, auf Herz und Nieren geprüft. Wie kamen die Grenadiere mit dem schweren Gelände und den rauen Witterungsbedingungen zurecht? Online findest Du knapp 300 erste Eindrücke mit interessanten Einzelheiten. Hier ist ein erster Eindruck: „Die Königsdisziplin ist eine Wasserdurchfahrt, bei denen die Räder das Tageslicht verlassen, erlebt in der Morecambe Bay an der Westküste Englands. Natürlich nur bei Ebbe auf dem weichen Sand befahrbar, aber immer wieder unterbrochen von tiefen Furchen zurückgelassenen Wassers und sogar einer Flussquerung.“(Handelsblatt, 10.02.2023) ​ BERICHT LESEN >

​ Wir wissen, dass die Situation derzeit nicht zufriedenstellend ist. Nichts würde uns mehr freuen, als Dich bald am Steuer Deines neuen Grenadiers zu sehen. Wir werden Dich weiterhin mit Neuigkeiten zu Deinem Grenadier auf dem Laufenden halten. Updates erfolgen in einem zweiwöchigen Rhythmus. Falls Du in der Zwischenzeit Fragen hast, kannst Du Dich jederzeit an uns wenden.

deepl-translation

Hello Heiko,

In our update on manufacturing from our Hambach plant, which you received earlier this month, our CEO Lynn Calder made two promises:

First, that we will communicate more frequently as we deliver the Grenadier to our first customers. Second, that quality will remain our top priority.

UPDATE ON PRODUCTION

We continue to hold back every batch that is manufactured and subject it to additional quality controls. Unfortunately, this still results in delays in delivery - but we are making successive progress. The first vehicles have already left the Hambach plant and are now on their way to our retail partners. Due to the ramp-up of production, we were able to issue almost 1,000 additional contracts this week.

DIFFICULT TERRAIN. DEMANDING PARTICIPANTS.

As Lynn Calder has previously announced, media from around the world put the Grenadier through its paces on a unique journey that began in the Scottish Highlands. How did the Grenadier cope with the tough terrain and harsh weather conditions? Online, you'll find nearly 300 first impressions with interesting details. Here is a first impression:

"The supreme discipline is a water crossing, where the wheels leave the daylight, experienced in Morecambe Bay on the west coast of England. Of course, only passable at low tide on the soft sand, but repeatedly interrupted by deep furrows of water left behind and even a river crossing." (Handelsblatt, Feb. 10, 2023)
READ REPORT >
We know that the situation is not satisfactory at the moment. Nothing would please us more than to see you soon at the wheel of your new Grenadier.

We will continue to keep you updated with news about your Grenadier. Updates will be made on a bi-weekly basis. If you have any questions in the meantime, please feel free to contact us.

A link to a paywall-article ('Handelsblatt') does not make sense to me ...

 

[Spjnr]

Got my contract through about 3pm today. All correct, so signed!

I was 30th Sep reservation and 18th may order.

Magic mushroom 5 seat utility

 

[Cheshire cat]

Just received

Spec as adjusted half way through so no hiccups there. No update on delivery so still down as March / April