Sick of waiting

[rovie]

View attachment 7816802
Whose quids in? I thought the odds were against us but collected at 16:30 from Sandicliffe Nottingham.

60 miles in, mega busy evening and out all day tomorrow. Impressions to follow, but safe to say I have most of the common warnings!

That aside, the car seems absolutely great.

I'm happy for you. Have fun with it!

 

[TD5-90]

Dear TD5-90 - I was just going through the Forum-posts regarding problems to deal with my frustration. My car is sitting now for five weeks at the dealership and was supposed to be handed over to me last week. Now they informed me that there is a problem with the transfer case - which must be changed. The mechanics said that there is a noise above 80 km/h that indicates an issue with the transfer case. Now I am very curious on how fast Ineos will react because the car is fully paid since 6 weeks and has license plates for 2 weeks. Even the car tax has been issued to me and now again a delay of x-days or weeks ... This car really challenges my nerves!

Hi Mattes! I feel with you, believe me. We all thought we would get a reasonably bullet-proof vehicle, at least the mechanical part (engine only partially included due to emission control equipment, nobody expected miracles) should be _far_beyond_ all doubt. When one then experiences that this is not the case, and additionally experiences the manufacturer and agents are dealing poorly with those problems, it starts to annoy even the most patient clients.

I'm not talking about the load of unnecessary electronic restrictions and paternalism that comes with the series configuration of the vehicle here, I've expressed my disappointment several times elswhere. I really strongly hope that very soon there will be support available from the dealers or third parties to get rid of those impositions.

I still don't have my vehicle, and I must admit I'm getting less excited every week that goes by with no positive message from Ineos and/or dealer, while having to read about experiences like yours at the same time.

The only thing that keeps me smiling is that, these days, my TD5 runs as smooth as never before . At least that's what I imagine...

 

[AWo]

The only thing that keeps me smiling is that, these days, my TD5 runs as smooth as never before

How much km/miles?n Mine reacches 450.000 soon (around 4.000 km to go). First gearbox-train, once revised, Engine got a new cylinder head (ANC), but that was not necessary. I assumed there is a problem with the head, but there were two problems. Changing the head wasn't necessary...ok. however....changed the injector seals ad 302.000 km for the first time and the injectors at 419.000 km.

AWo

 

[Bruce]

I met an Ineos employee today. At the Canadian grand prix qualifying today, a man in the row ahead of me was wearing an Ineos shirt. It wasn't the Mercedes jersey so I asked if he worked for the company. He is, but in the composites division. He was interested why I asked and I mentioned that I had a Grenadier ordered. He said the CEO of the grenadier division (Lynn Calder) was in the paddock club. While I was jealous of her seats, especially with the rain today, I really wished he was with IA so I could have peppered him with questions all day!

 

[AWo]

Lynn Calder, a.f.a.i.k. comes from the composite business unit. After beeing in charge of IA for a few weeks she made it on a list of the 50 strongest women in automotive industry of a German automotive business magazine.

Hmmm, I expected women will be put onto that list, after years of experience having a good standing etc. .

AWo

 

[bemax]

Dear TD5-90 - I was just going through the Forum-posts regarding problems to deal with my frustration. My car is sitting now for five weeks at the dealership and was supposed to be handed over to me last week. Now they informed me that there is a problem with the transfer case - which must be changed. The mechanics said that there is a noise above 80 km/h that indicates an issue with the transfer case. Now I am very curious on how fast Ineos will react because the car is fully paid since 6 weeks and has license plates for 2 weeks. Even the car tax has been issued to me and now again a delay of x-days or weeks ... This car really challenges my nerves!

Anyway it is good you didn’t get the car with the issue with the transfer case. if it is the one I heard of, it could just block at road speed. This would cause a catastrophic destruction of the transfer case + transmission + probably the motor.
Nothing you want to experience.
Someone here in the forum wrote that the exchange of his transfer case only took about a week so we’ll keep our fingers crossed for you!

 

[TD5-90]

How much km/miles?n Mine reacches 450.000 soon (around 4.000 km to go). First gearbox-train, once revised, Engine got a new cylinder head (ANC), but that was not necessary. I assumed there is a problem with the head, but there were two problems. Changing the head wasn't necessary...ok. however....changed the injector seals ad 302.000 km for the first time and the injectors at 419.000 km.

AWo

It's only 150.000km, nearly 100% original. I have it now for ~30.000km, but apart from the usual issues (injector loom, some minor oil leaks) no issues so far.
However, it has rarely seen (German) winter conditions, also not in its previous life.

So, all in all, this should serve me for quite some years. Let's see which one is left in some years, the Def or the Gren...

 

[AWo]

Keep both.

AWo

 

[TD5-90]

Anyway it is good you didn’t get the car with the issue with the transfer case. if it is the one I heard of, it could just block at road speed. This would cause a catastrophic destruction of the transfer case + transmission + probably the motor.
Nothing you want to experience.
Someone here in the forum wrote that the exchange of his transfer case only took about a week so we’ll keep our fingers crossed for you!

You're worried about the the vehicle / the vehicle components in such a situation?? You'd rather be worried about the driver + passengers. In such an event, none of the clever electronic safety mechanisms will be able to kick in and rectify....

It is good that Ineos takes the proper path and just replaces transfer cases in doubt!
What I dare to criticise is letting the vehicle sit at the dealer for weeks and weeks, let the client issue full payment and license the vehicle, and then, in the last minute, come around with "Oh, haven't we told you that your transfer case is faulty and has to be replaced?"...

 

[TD5-90]

Keep both.

AWo

Advice taken ;-)

 

[bemax]

You're worried about the the vehicle / the vehicle components in such a situation?? You'd rather be worried about the driver + passengers. In such an event, none of the clever electronic safety mechanisms will be able to kick in and rectify....

It is good that Ineos takes the proper path and just replaces transfer cases in doubt!
What I dare to criticise is letting the vehicle sit at the dealer for weeks and weeks, let the client issue full payment and license the vehicle, and then, in the last minute, come around with "Oh, haven't we told you that your transfer case is faulty and has to be replaced?"...

I didn’t mention the potential risks for the people in and around the car as it seems to be logical to me.
If I would describe the potential of a hand granade I would expect it as well to be clear to everyone.

 

[TD5-90]

I didn’t mention the potential risks for the people in and around the car as it seems to be logical to me.
If I would describe the potential of a hand granade I would expect it as well to be clear to everyone.

Ok, and the risks to the vehicle components are _less_obvious??
Sorry, cannot follow this argument.

I'm really not a safety fanatic, never have been known to be one...

Mattes' original post was on the embarassing and nearly pathetic buying experience. And I simply dared to agree.

And maybe I'm just Sick Of Waiting and lack the positive emotions obviously coming to nearly everybody when actually driving the Gren... ;-)

 

[Tom109]

Cheers to all you patient lot that are so close to the finish line. The clock has just begun for us in North America. So I’ve decided to replace all the brake lines and fit discs to the front of my IIa 109. That should keep me occupied for a while, then of course I get to drive it!

 

[bemax]

Ok, and the risks to the vehicle components are _less_obvious??
Sorry, cannot follow this argument.

I'm really not a safety fanatic, never have been known to be one...

Mattes' original post was on the embarassing and nearly pathetic buying experience. And I simply dared to agree.

And maybe I'm just Sick Of Waiting and lack the positive emotions obviously coming to nearly everybody when actually driving the Gren... ;-)

I don’t think that we disagree at any point here. I just wanted to make clear what happened with the transfer case in the past and that it is not a defect that would cost „just“ another transfer case but more or less a new drivetrain with the obvious big risk of a fatal accident.
Without knowing that the transfer case could block everything the catastrophic consequences could not be deduced.
And don’t try to argue about the timeline of fixing problems and communication. There’s no difference between our view neither!

 

[Marcusjames]

As some of you may have seen from earlier posts, after months of lies from Ineos, I cancelled my order and requested a refund. Ineos did not perform the required validation checks and transmitted the refund to a closed account. They promised they'd transferred £2,500 which, after two weeks, they then claimed was £2,050 (i.e. not including reservation fee). It's now been over 4 weeks and I've lost count of the emails and calls.

The card provider has supplied documented evidence that the funds were returned to Ineos. Today's email from Ineos states that they have made the transfer and will be closing the case. They accept the account is closed but refuse to anything about it. The Ombudsman states that only the merchant i.e. Ineos can rectify their mistake.

I know many of you have received cars and are happy with the treatment you've received. I wanted to highlight my story for any potential buyers considering placing an order. The contract they supply is not fit for purpose (removes right to cancel but has no quoted dated back-stop) and if you decide not to sign, you enter the ridiculous games I'm currently in. If you're going to order, I would recommend you mentally write-off the deposit as I doubt you'll ever see it returned.

 

[Der Mattes]

Yesterday I got some updates on the problem of my car. To be precise: It is not the Transfer Case which is making problems, it‘s the reduction gear that must be changed. The time delay now is caused by the fact that my dealers mechanics have to proof to Ineos by videos and sound recordings that there is a problem. As there seems to be no set up guarantee process for cases like this it takes days to get to the point that Ineos will ship the gear to the dealership. I will keep you updated …

 

[DCPU]

It is not the Transfer Case which is making problems, it‘s the reduction gear that must be changed.

What exactly do you mean by reduction gear?

 

[Mauro]

I'm starting to get a little worried.
Full payment made about ten days ago (confirmed by Inesos), including provincial registration tax (IPT). No further contact from retail partner. Car produced in March 2023 and delivered to retail partner last May. No news of Italian registrations.
In addition, I read more and more frequently about numerous problems: AC not working, water in the car, software problems, exposed cables, steering wheels not properly fitted, steering and gearbox failures, etc.
So I join those sick of waiting

 

[Barney]

I've had my car for two weeks now, I've been waiting for it for eight weeks. It's been at the dealer for that long. My steering wheel is straight, the car is fantastic, the slight software glitches are tolerable and will be saved safely. I can also emphasize how many ahead of me it is worth waiting and not losing your nerve.

 

[trobex]

What exactly do you mean by reduction gear?

Torque converter?