The Grenadier Forum
Register Now for enhanced site access.
INEOS Agents, Dealers or Commercial vendors please contact admin@theineosforum.com for a commercial account.

Sick of waiting

JonSutton

Grenadier Owner
Local time
10:46 AM
Joined
Dec 30, 2022
Messages
149
Reaction score
279
Location
UK
I am thinking of cancelling my order.
I am wondering if I want to be a part of an ownership group who have such poor diction and spelling.
Not to mention punctuation and context.
Non-native English speakers are excused.
No that doesn't include people from USA, your language is English.
I concur but suspect a lot of spelling is down to predictive text and spellcheckers.
 

beanohallett

Grenadier Owner
Local time
10:46 AM
Joined
Nov 9, 2022
Messages
234
Reaction score
741
Location
Tonbridge UK
Well my vehicle has been in Transit from Hambach for the last 3 weeks. Wonder where it is heading? Tasmania? I just hope when it does arrive it is not in the compound for weeks.

View attachment 7810679
Mine stubbornly remains "In Transit" too even if its sat in the "Agents Only" yard for the past 2 weeks gather moss and tumble weed, but alas not registration and a number plate!! [ The former is Ineos's role the latter the "Agent Only " role]. Had an interesting chat with Ineos Customer Support [ do I qualify for that having paid my money??] and ticket raised for supplying an invoice, [ requests have just produced empty promises] Ticket raised for registration, [ do we have to make it this onerous!!] and tomorrow when the "Agent Only" returns post Coronation 👑, God Save the King, I will be popping in to see them to see What The f**k is going on!!

I do hope I can post some positive waves on
 

AnD3rew

Inch deep and a mile wide.
Grenadier Owner
Lifetime Supporter
Local time
9:46 PM
Joined
Aug 24, 2022
Messages
2,436
Reaction score
6,045
In case it helps with being sick of waiting
IMG_4025.jpeg
 

beanohallett

Grenadier Owner
Local time
10:46 AM
Joined
Nov 9, 2022
Messages
234
Reaction score
741
Location
Tonbridge UK
Hi folk, anyone got a phone number for any of the management at Ineos looking for someone in a position to get my grenadier released after is been paid for for 3 weeks but no F@@king receipt provided to the agents so they will not PDI it

Case raised with the support team 4 times request to speak to management numerous time

Sick of waiting??

Actually petrified of ownership if anything goes wromng with it when it arrives!!! :( :( :( :cautious:
 

bemax

Grenadier Owner
Lifetime Supporter
Local time
11:46 AM
Joined
May 12, 2022
Messages
2,561
Reaction score
4,971
Location
Germany
Hi folk, anyone got a phone number for any of the management at Ineos looking for someone in a position to get my grenadier released after is been paid for for 3 weeks but no F@@king receipt provided to the agents so they will not PDI it

Case raised with the support team 4 times request to speak to management numerous time

Sick of waiting??

Actually petrified of ownership if anything goes wromng with it when it arrives!!! :( :( :( :cautious:
I would send an angry mail to your dealer with the question to forward you immediately a contact of Ineos.

„Good morning (name of dealer),

Having transferred the full purchase price to Ineos three weeks ago and they still failing to provide the paperwork required for registration, I am now seriously dissatisfied for the first time since reserving it in September 2021.
It is one thing for Ineos to have problems with drafting. But it is quite another thing to ask customers to pay when you are clearly incapable of preparing everything necessary for the delivery of the vehicle.
It is unusual anyway to pay for a vehicle without getting a proper invoice, but then to have to wait half an eternity for my vehicle and invoice to maybe get it again is not at all possible.

Can you please do me the favour of forwarding me the contact details at Ineos that I need to express my dissatisfaction in the right place?

Of course, the nicer alternative would be if the everything just arrived at your place and the admission can be initiated.

Best regards …“
 

marko

Grenadier Owner
Lifetime Supporter
Local time
10:46 AM
Joined
Oct 17, 2022
Messages
214
Reaction score
691
Location
Derbyshire, UK
Hi folk, anyone got a phone number for any of the management at Ineos looking for someone in a position to get my grenadier released after is been paid for for 3 weeks but no F@@king receipt provided to the agents so they will not PDI it

Case raised with the support team 4 times request to speak to management numerous time

Sick of waiting??

Actually petrified of ownership if anything goes wromng with it when it arrives!!! :( :( :( :cautious:
If you haven’t already suggest you have your agent chase from their end. I haven’t got a receipt and it’s still showing payment pending but my agent was able to use their IA contact to confirm all was good. It’s registered, pdi’d and I’m on the train to collect it as I type. I gave up chasing IA customer service. Good luck👍
 

Logsplitter

Photo Contest Winner
Grenadier Owner
Lifetime Supporter
Local time
10:46 AM
Joined
Oct 31, 2022
Messages
2,825
Reaction score
10,088
Location
🇬🇧
My account says payment accepted and says to look out for the final invoice which we’ll send shortly. That was the 24 April and still no final invoice /receipt of payment. But the good news for me is that my Grenadier is finally at Harwoods in Portsmouth. So things are looking up for me.
 

DCPU

Grenadier Owner
Local time
10:46 AM
Joined
Jul 27, 2022
Messages
6,005
Reaction score
13,344
If you haven’t already suggest you have your agent chase from their end. I haven’t got a receipt and it’s still showing payment pending but my agent was able to use their IA contact to confirm all was good. It’s registered, pdi’d and I’m on the train to collect it as I type. I gave up chasing IA customer service. Good luck👍
I'd agree the agents can be your best friend in this situation.
 

Spjnr

Grenadier Owner
Lifetime Supporter
Founding Guard
Local time
10:46 AM
Joined
Oct 2, 2021
Messages
939
Reaction score
2,475
Location
Essex
Almost not sick of waiting here he is at Harwoods Portsmouth. All being well we collect middle of next week 😍View attachment 7811171
Looks very similar to mine! albeit mines 5 seat...

Mine turned up at the agent last Friday before the bank holiday weekend, hopefully they get the registration and PDI done in good time so I can give it a good shakedown!
 

muxmax

Grenadier Owner
Lifetime Supporter
Media Moderator
Local time
11:46 AM
Joined
Nov 22, 2022
Messages
444
Reaction score
938
Location
Germany
I am thinking of cancelling my order.
I am wondering if I want to be a part of an ownership group who have such poor diction and spelling.
Not to mention punctuation and context.
Non-native English speakers are excused.
No that doesn't include people from USA, your language is English.
Just out of curiosity: Shouldn't there be a comma between "No" and "that" in the last line of your post.
 

Logsplitter

Photo Contest Winner
Grenadier Owner
Lifetime Supporter
Local time
10:46 AM
Joined
Oct 31, 2022
Messages
2,825
Reaction score
10,088
Location
🇬🇧
Looks very similar to mine! albeit mines 5 seat...

Mine turned up at the agent last Friday before the bank holiday weekend, hopefully they get the registration and PDI done in good time so I can give it a good shakedown!
Ours should be ready to pick up in the middle of next week 👍🏼
 

Cheshire cat

Grenadier Owner
Lifetime Supporter
Local time
10:46 AM
Joined
May 30, 2022
Messages
1,938
Reaction score
4,600
Location
Cheshire, UK
Just back from seeing mine for the first time. Arrived at the dealership today. Was as impressed as I hoped I would be. Unfortunately I am away for a week from this Saturday, so it will be a week Monday before I collect, all being well. I will now pay the balance. One step further forward.
 

Cheshire cat

Grenadier Owner
Lifetime Supporter
Local time
10:46 AM
Joined
May 30, 2022
Messages
1,938
Reaction score
4,600
Location
Cheshire, UK
Almost not sick of waiting here he is at Harwoods Portsmouth. All being well we collect middle of next week 😍View attachment 7811171
There is a strong side of me wishes I had opted for that colour with a black roof and 17" alloys. Have even specced it on the configurator with a red chassis. Too late now. My DG is there waiting and looking like 90% of them. :)
 

Logsplitter

Photo Contest Winner
Grenadier Owner
Lifetime Supporter
Local time
10:46 AM
Joined
Oct 31, 2022
Messages
2,825
Reaction score
10,088
Location
🇬🇧
There is a strong side of me wishes I had opted for that colour with a black roof and 17" alloys. Have even specced it on the configurator with a red chassis. Too late now. My DG is there waiting and looking like 90% of them. :)
you will be happy with it I’m sure. It’s only a colour after all. Get some Sahara dust on it and it’ll look like mine 👍🏼
 

muxmax

Grenadier Owner
Lifetime Supporter
Media Moderator
Local time
11:46 AM
Joined
Nov 22, 2022
Messages
444
Reaction score
938
Location
Germany
New joke from IA. My Dealer called me today to tell me that my car had gone into production. Now the website says I had no pending order… If I hadn’t seen the screenshot from the dealer‘s system, I‘d probably be banging on their doors now.
 

ECrider

Grenadier Owner
Lifetime Supporter
Local time
10:46 AM
Joined
May 4, 2022
Messages
3,353
Reaction score
5,594
Location
UK
New joke from IA. My Dealer called me today to tell me that my car had gone into production. Now the website says I had no pending order… If I hadn’t seen the screenshot from the dealer‘s system, I‘d probably be banging on their doors now.
Good news. When did you sign your contract?
 
  • Like
Reactions: PBD
Back
Top Bottom