Register a free account today to become a member! Once signed in, you'll be able to contribute to the community by adding your own topics, posts, and connect with other members through your own private inbox! INEOS Agents, Dealers or Commercial vendors please contact admin@theineosforum.com for a commercial account.
Did you have a reservation?
That’s what generally makes this forum so much better than FB. I salute the guys that started their groups but it really is impossible to filter the d….heads on there.
)
At least you will probably get your car next week, which for its alone is a very positive news!I am really not happy about the communication of my dealer Hedin, seems he got the same sickness as Ineos!
Like I told in this thread last Friday 21/04: they still had to check with their computer if there were any remaining faults on my car, they would do that that same day and would probably be able to deliver my car by the end of THIS week. We are Thursday now!
I didn't hear anything anymore, therefore I suspected their was still something wrong. So I called ...
He answered:
- I said that I was disappointed that they didn't give me any feedback!
- I told him: "if there is bad news you should tell me, because I need to be able to plan"
He called me back:
- Everything is OK, Ineos gave us the permission to deliver the car (Why didn't he tell me that earlier?
- The Hedin administration department still had to "import the car" (paperwork)
- That he would go immediately to the administration department to make sure that they handle my car with high priority and would call me back.
What if I hadn't called?
- He guaranteed I would get the papers still this week, or latest next Tuesday so that I could get an insurance!
- He proposed me a delivery appointment next Friday, but I told him I couldn't (professional appointment)
- We made a delivery appointment for next Thursday
What if I had called some days earlier?
Hedin Belgium has an account on the forum here. I don't know if they visit the forum often, but I don't mind if they read this!
Frustrating to say the least.I am really not happy about the communication of my dealer Hedin, seems he got the same sickness as Ineos!
Like I told in this thread last Friday 21/04: they still had to check with their computer if there were any remaining faults on my car, they would do that that same day and would probably be able to deliver my car by the end of THIS week. We are Thursday now!
I didn't hear anything anymore, therefore I suspected their was still something wrong. So I called ...
He answered:
- I said that I was disappointed that they didn't give me any feedback!
- I told him: "if there is bad news you should tell me, because I need to be able to plan"
He called me back:
- Everything is OK, Ineos gave us the permission to deliver the car (Why didn't he tell me that earlier?
- The Hedin administration department still had to "import the car" (paperwork)
- That he would go immediately to the administration department to make sure that they handle my car with high priority and would call me back.
What if I hadn't called?
- He guaranteed I would get the papers still this week, or latest next Tuesday so that I could get an insurance!
- He proposed me a delivery appointment next Friday, but I told him I couldn't (professional appointment)
- We made a delivery appointment for next Thursday
What if I had called some days earlier?
Hedin Belgium has an account on the forum here. I don't know if they visit the forum often, but I don't mind if they read this!
I am trying my hardest to help speed things up for you and others mate, I hope it works!I know I should have smile, but I am not happy with the start of the relationship with my dealer, not the best start!
And I forgot to ask how many cars they delivered already, but last week there were some 50 cars waiting there.
And yes, I will give feedback here!
Clearly you are a trouble makerI am really not happy about the communication of my dealer Hedin, seems he got the same sickness as Ineos!
Like I told in this thread last Friday 21/04: they still had to check with their computer if there were any remaining faults on my car, they would do that that same day and would probably be able to deliver my car by the end of THIS week. We are Thursday now!
I didn't hear anything anymore, therefore I suspected their was still something wrong. So I called ...
He answered:
- I said that I was disappointed that they didn't give me any feedback!
- I told him: "if there is bad news you should tell me, because I need to be able to plan"
He called me back:
- Everything is OK, Ineos gave us the permission to deliver the car (Why didn't he tell me that earlier?
- The Hedin administration department still had to "import the car" (paperwork)
- That he would go immediately to the administration department to make sure that they handle my car with high priority and would call me back.
What if I hadn't called?
- He guaranteed I would get the papers still this week, or latest next Tuesday so that I could get an insurance!
- He proposed me a delivery appointment next Friday, but I told him I couldn't (professional appointment)
- We made a delivery appointment for next Thursday
What if I had called some days earlier?
Hedin Belgium has an account on the forum here. I don't know if they visit the forum often, but I don't mind if they read this!
Don't ask questions about other peoples cars.I know I should have smile, but I am not happy with the start of the relationship with my dealer, not the best start!
And I forgot to ask how many cars they delivered already, but last week there were some 50 cars waiting there.
And yes, I will give feedback here!
I have a weakness for old wives.We just ask Ford Germany for a new Bronco. They stated we can order, but they don't know when it will be delivered. Has anyone saw an info that Ineos is also building the Ford Bronco?
However, I assume my wife will order one....however, I would have preferred one of the older models. I have a weakness for old cars, their shape, their technology....BTW, RRC #02 has arrived....
View: https://youtu.be/6s2C8rqIVns
The questions I am asking Dave are not about individuals, but regarding any others who are in the same position as I am.
I don't like the attitude of vendors, when customers have to behave like solicitors. One should look like in which direction the money flows.
