Power steering noise

[Eric.S.]

Hello everyone I was finally able to pick up my grenadier yesterday Unfortunately, I noticed at home that my power steering makes a strange noise. I think it's not a normal noise, or? The filling level in the container was at maximum with the engine warm but switched off. The German instructions do not say exactly in which condition the oil should be checked. Does anyone have an idea? I tried to post a video but I always see the file is too big (7mb)
Thank you

 

[ShawnPitt]

Mine just started making the noise at 9,000 miles. So, I guess my car wasn't "normal" until now.

 

[HereinDaRockies]

Mine just started making the noise at 9,000 miles. So, I guess my car wasn't "normal" until now.

Have never heard reports of the noise starting after thousands of miles… only have heard reports of the noise diminishing over time.

Are you sure you weren’t simply non-sensitive to the noise until now?

 

[MileHigh]

Come on now, the Marketing department has done a rather great job creating hype around the truck. The jackets would have been a sweet benefit if they were actually able to deliver them on time and to more people than just the 2023 model yr owners.

Putting refined, reliable vehicles on the road is not the marketing team's job. Engineering or Product missed the mark on the steering pump, likely accepting that the cost / performance of the spec'd pump outweighed the annoying whine it produced. Afterall, how much more would customers' be willing to pay for a quieter pump, including additional engineering costs to fit it into the overall design? What additional supply chain risks were there for acquiring a pump from another manufacturer? Im sure we'll never actually know the decision making behind the pump, but im hopeful Ineos will address the issue or there will be, at the very least, a third party solution to replace it with.

Actually, it’s worth a couple of hundred buck to me…it would be my first mod. It has one down into ‘annoying’ now for me. It shouldn’t be this loud, but it is. I’m surprised that someone hasn’t found a fix - a new pump, a new mount, hell active noise cancellation…

 

[HereinDaRockies]

Come on now, the Marketing department has done a rather great job creating hype around the truck. The jackets would have been a sweet benefit if they were actually able to deliver them on time and to more people than just the 2023 model yr owners.

Putting refined, reliable vehicles on the road is not the marketing team's job. Engineering or Product missed the mark on the steering pump, likely accepting that the cost / performance of the spec'd pump outweighed the annoying whine it produced. Afterall, how much more would customers' be willing to pay for a quieter pump, including additional engineering costs to fit it into the overall design? What additional supply chain risks were there for acquiring a pump from another manufacturer? Im sure we'll never actually know the decision making behind the pump, but im hopeful Ineos will address the issue or there will be, at the very least, a third party solution to replace it with.

Marketing team could have told engineers “Herr Thomas, what the hell is this Scheiße?” We can’t have this noise be associated with our vehicles.

No one cared, so here we are..

 

[Nocrays]

New owner here and I'm bummed this is my first post. My grenadier did not have the power steering whine when it left the lot, but has been getting louder and louder. I can now hear it with the windows closed and through low volume music. I think I'm also starting to hear it in my sleep. It sounds like the pump is on the verge of failing with a whine like that.. I ordered and placed some sticky backed noise deadening foam to no avail and simply just avoid driving it now. It's awful.
I've contacted my dealer but have yet to hear back.. Hoping there's a rectifying solution soon as the car is amazing otherwise.

Yep continue to harrass them. It is not normal.

The first vehicle I had was silent for the 15000km I had it.

The second vehicle I had like you had a noise. It was very obvious.
They replaced the pump and now no noise.

 

[bradb622]

I have had 2 pumps. The replacement still makes noise but subjectively I’d say it’s about half as loud. For me that difference was massive. I got a lot of support from my dealer who made the replacement possible but conversations with Ineos could be summed as them saying ‘making noise is normal and normal has a broad range’

 

[Dlucky]

I have had 2 pumps. The replacement still makes noise but subjectively I’d say it’s about half as loud. For me that difference was massive. I got a lot of support from my dealer who made the replacement possible but conversations with Ineos could be summed as them saying ‘making noise is normal and normal has a broad range’

I’ve been into 2 dealerships, no help, they just say it’s “within range” even though the loaner truck they gave me was much less noisy. Its absurd, people ask me all the time what is wrong with my truck….bad advertising for Ineos.

 

[bradb622]

I’m hoping the quality issue allowing for variations in the volume & pitch of the power steering pumps gets resolved. Right now replacing the pump feels like rolling the dice unless you’ve sourcing from an already installed one. I am not sure most folks can appreciate how large those differences can be without a side by side comparison. I’d say mine now sounds like many others, present but not disruptive. The first pump was not that.

 

[jawn37]

Yep continue to harrass them. It is not normal.

The first vehicle I had was silent for the 15000km I had it.

The second vehicle I had like you had a noise. It was very obvious.
They replaced the pump and now no noise.

This is at least reassuring. If they promptly replace the pump and the sound goes away, I won’t have a bad thing to say about the car.

It would be nice if the dealer actually responded, though. They have been fantastic up until now. 36 hours and no response from a dealer selling me an $87k car feels just a little too casual to me.

I doubt the Ineos car company actually reads this stuff, but this has definitely put a sour taste in my mouth with what I thought was my dream car. I know me talking to a coworker about this has deterred at least one definite sale. This feels dramatic as I type this out while not in the car but with only 200 miles down so far this noise feels like a prison sentence and I’m thinking about how I can reverse this deal or get it sold asap if they refuse to fix it. Mine is that bad.

I’m embarrassed to show it to people, which sucks. “Yeah it’s cool.. but what’s that noise??” With a stank face.

 

[jawn37]

I’ve been into 2 dealerships, no help, they just say it’s “within range” even though the loaner truck they gave me was much less noisy. Its absurd, people ask me all the time what is wrong with my truck….bad advertising for Ineos.

That’s insane. If I had read this before purchase, and mine made the noise on the lot, I absolutely would have walked. That feels so scummy.

 

[HereinDaRockies]

lol look at this guy’s nice ASMR camping video, ruined by his Grenadier whine.

Ineos - this sht is criminal!

View: https://youtu.be/16p7W5dFVYw?t=792&si=RrutLLzOFFezhnlL

 

[jawn37]

Here’s a clip I recorded yesterday.

 

[HereinDaRockies]

Here’s a clip I recorded yesterday.

That’s fucked up.

But how does it sound with the hood closed?

 

[jawn37]

I have had 2 pumps. The replacement still makes noise but subjectively I’d say it’s about half as loud. For me that difference was massive. I got a lot of support from my dealer who made the replacement possible but conversations with Ineos could be summed as them saying ‘making noise is normal and normal has a broad range’

What did you have to say to get them to replace it? I would absolutely take 50% of its current state for the PITA it would be to get it to the dealer and back.

 

[jawn37]

That’s fucked up.

But how does it sound with the hood closed?

Honestly about the same? It’s piercing through the cabin with the windows up at this point.

 

[jawn37]

lol look at this guy’s nice ASMR camping video, ruined by his Grenadier whine.

Ineos - this sht is criminal!

View: https://youtu.be/16p7W5dFVYw?t=792&si=RrutLLzOFFezhnlL

Yeah absolutely what mine sounds like. I don’t think I could even sell it with it sounding like this in good conscience. I feel like I just got scammed.

 

[HereinDaRockies]

Honestly about the same? It’s piercing through the cabin with the windows up at this point.

Being highly audible in the driver’s seat, should be sufficient of a threshold for warranty replacement

Can you record it from the interior?

 

[jawn37]

Being highly audible in the driver’s seat, should be sufficient of a threshold for warranty replacement

Can you record it from the interior?

Will need to. I would think it sounding like a cat getting crushed to death in slow motion, from any distance, after only 200 miles, would be sufficient enough, but here we are.

 

[HereinDaRockies]

Mine is audible from the driver’s seat seat when windows are down.. it’s barely audible with windows up while in my garage, and with no music playing.

 

[jawn37]

Mine is audible from the driver’s seat seat when windows are down.. it’s barely audible with windows up while in my garage, and with no music playing.

Are you pursuing getting it swapped?