Fail to start, some sort of module failure.
Fail to start, some sort of module failure.
Well, I think you probably will be more lucky then. At least they have knowledge of BMW engines, and 4x4 technologie.
Thanks that's good to know - mine booked in 2 weeks time - but they want it for 3 days to complete the full list of gremlins. Eg door seals, roof leak etcSoftware update done today at Compass Automotive of Bridgewater.
Two hours to do.
Paperwork said “With NATO plug” in comments section.
Both keys reconfigured (don’t forget to take both with you).
Noticed ODO and “remaining miles” have swapped places.
Eerily quiet cockpit on my 40 mile drive home. Beginning to suspect they simply disconnected the bing bong speaker!
Great job Compass. They asked straight away if I had any issues or have noticed any unusual sounds etc before going in for the update. Nothing to report.
Affirmative... terminal is live with engine off
Did you find if you had the compressor wires under the rear seat? If so, test the smaller relay trigger wire has +12v with ignition on. If so take this wire to the Nato solenoid and replace the +ve wire on the solenoid with it. When you turn your ignition on you will hear the solenoid activate and +12v will be at your nato with ignition on. (you could of course piggy back a suitable fuse that shows +12v with ignition on rather than use the spare compressor wire)Affirmative... terminal is live with engine off
Your last paragraph is probably correct, although expertise and enthusiasm for Grenadiers must vary from dealer to dealer. Easy to forget that for many guys in dealers’ workshops it’s just a job. How often do we come across someone, In any sphere of life, who is a genuine expert that’s happy go the extra mile to solve a customer’s problem? They are certainly not the majority.
. I need to cheer up don’t I 
.
.
I hope you get your car fast! I am sure you will love to drive with it!Your last paragraph is probably correct, although expertise and enthusiasm for Grenadiers must vary from dealer to dealer. Easy to forget that for many guys in dealers’ workshops it’s just a job. How often do we come across someone, In any sphere of life, who is a genuine expert that’s happy go the extra mile to solve a customer’s problem? They are certainly not the majority.
I imagine to the average dealer’s mechanic, this Forum consists of slightly mad obsessives who love everything about the Grenadier. To most of them it’s probably ‘just an effin car’, like the last thousand and the next thousand they’ll work on
My Fieldmaster has been at the dealers for 2 weeks now being updated and otherwise fiddled with. I may even get to sit in it and drive it for the first time shortly
Indeed, they know nothing about the car, end of July the technician who had to replace one seal of the safari window didn't know you could easily take it out, 20 seconds work.
) for servicing, software update and other pending repairs. He also told me he couldn't do the software update yet, and that the first servicing wasn't necessary after 15000 km, but yes after 20000 km.
Sorry about your experience Jean . I think luxury dealers cannot get their heads around what Ineos customers are like . I bet no one buys an s class and immediately proceeds to take it apart and start tinkering with it . I bet they will never understand us .Indeed, they know nothing about the car, end of July the technician who had to replace one seal of the safari window didn't know you could easily take it out, 20 seconds work.
And he also told me it was a pity the motor wasn't a Mercedes motor.
And in July when I brought my car at the workshop at 8AM and got it back at 16h15 with only less than half the work done, they got an angry e-mail from me after I discovered they only begun the work at 13h15!
What Arno from Hedin told me then was scaring: "you should understand we have some performance indicators concerning the service to our Mercedes customers!". Means the Grenadier customers are not important
On my demand, I had a phone call with our dealer Hedin yesterday (with "Arno", but written differently
At night I was so pissed off by his responses, after receiving the e-mail from Ineos about the software update, that I send a new complaint e-mail (to Arno, Rob and Erik).
My last phrase in my complaint yesterday was (translated from Dutch): "A Grenadier owner is (most often) not a typical Mercedes C-class owner! I bought a 4x4"
I got a formal answer today that if I want a conversation, we can have it next Wednesday (I will bring the car in for some smaller stuff) or make another appointment!
If I could choose, I would go to another workshop!
Where is your next closest Ineos Supplier?Indeed, they know nothing about the car, end of July the technician who had to replace one seal of the safari window didn't know you could easily take it out, 20 seconds work.
And he also told me it was a pity the motor wasn't a Mercedes motor.
And in July when I brought my car at the workshop at 8AM and got it back at 16h15 with only less than half the work done, they got an angry e-mail from me after I discovered they only begun the work at 13h15!
What Arno from Hedin told me then was scaring: "you should understand we have some performance indicators concerning the service to our Mercedes customers!". Means the Grenadier customers are not important
On my demand, I had a phone call with our dealer Hedin yesterday (with "Arno", but written differently
At night I was so pissed off by his responses, after receiving the e-mail from Ineos about the software update, that I send a new complaint e-mail (to Arno, Rob and Erik).
My last phrase in my complaint yesterday was (translated from Dutch): "A Grenadier owner is (most often) not a typical Mercedes C-class owner! I bought a 4x4"
I got a formal answer today that if I want a conversation, we can have it next Wednesday (I will bring the car in for some smaller stuff) or make another appointment!
If I could choose, I would go to another workshop!
Hi Tinki,
It seems to me that not every vehicle is build with the same components and/or there may be also a difference between LHD and RHD? Mine is already a week at the dealer. After killing it with the first software update they replaced the head unit but are still not be able to perform the update. As I have been told the update is a 3 parts procedure. On mine after the upload of the first part lots of errors appeared and a new upload didn't help. They don't know what is going on and, so far, it's happening on mine only.
its not available to us yet , only dealer avalabe unfortunately .
Software exist , it looks like fancy CAD ( computer aided desgin) software . where the whole car is drawn and you can click on stuff and you get part numbers and names .I think you made a mistake, it is not "ducking" but "f*cking"
Not that I don't believe you, but (unless I missed something), first time I hear somebody saying this: "an amazing software that takes you step by step through all kinds of maintenance and service"
If will have to tell them indeed to RTFM or is it RTDM.
www.theineosforum.com
I want this, I need this, That's beter than the Haynes Owners Workshop Manual!First two pictures in this post are form said "software"
Need help: attachment point of the load compartment grille? (cargo barriers)
Hi all, i wanna use the attachment point of the load compartment grille (cargo barriers) right behind the front seats. I wanna add hooks there for my camping bed. Does anyone know how to use those points? Since I don't have the load compartment grille i can just guess how it works. thanks in...
ITs a cross between a workshop manual and parts catalogue . essentially majority of the questions we have on the forum can be answered from there .
YOu only need a willing dealer to sit and look throught it .
i feel like i opened Aeolus bag or Pandoras box depending on how you look at it
I indeed understood that some members (@DCPU) here have the luck to have a dealer who is willing to share some information.First two pictures in this post are form said "software"
Need help: attachment point of the load compartment grille? (cargo barriers)
Hi all, i wanna use the attachment point of the load compartment grille (cargo barriers) right behind the front seats. I wanna add hooks there for my camping bed. Does anyone know how to use those points? Since I don't have the load compartment grille i can just guess how it works. thanks in...
ITs a cross between a workshop manual and parts catalogue . essentially majority of the questions we have on the forum can be answered from there .
YOu only need a willing dealer to sit and look throught it .
i feel like i opened Aeolus bag or Pandoras box depending on how you look at it
