Time is what usually changes one's mind about a JLR product, that and an over familiarity with the local main dealer service manager.
Latest customer satisfaction survey:
Suzuki customers are the most satisfied – but Land Rover is bottom of league
The manufacturers’ scores were as follows for January 2023, with their January 2022 score in brackets:
Suzuki: 84.6 (84.0)
Kia: 82.3 (81.7)
Hyundai: 82.2 (81.8)
Audi: 81.7 (80.5)
Mercedes-Benz: 81.5 (79.9)
Seat: 81.5 (76.8)
BMW: 81.2 (83.9)
Toyota: 81.1 (82.0)
Honda: 81.0 (81.5)
Lexus: 81.0 (79.7)
Ford: 80.6 (81.6)
Dacia: 80.3 (83.3)
Volkswagen: 80.1 (79.5)
Tesla: 80.0 (80.1)
Volvo: 79.6 (77.8)
Nissan: 79.2 (84.3)
Skoda UK: 79.0 (85.2)
Peugeot: 79.0 (78.6)
Mazda: 78.8 (80.5)
Jaguar: 78.5 (79.8)
Mitsubishi: 78.3 (75.6)
Mini: 78.3 (78.5)
Fiat: 77.2 (73.5)
Vauxhall: 77.0 (79.2)
Renault: 76.8 (79.0)
Citroen: 76.7 (76.7)
Land Rover: 76.1 (75.4)
Suzuki has been named the best car manufacturer for customer satisfaction in the UK once again – with Land Rover at the bottom of the league table. The
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