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Australasia Grenadier Delivery & Wait Times in Australia.

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Looking for my Grenadier
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Tazzieman

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Woody

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Received my "Payment needed before you receive your Grenadier" email today. I believe it is on the High Trotter, due in Port Kembla on Friday. Will probably be another 4 weeks after that before I take delivery allowing for port delays and PDI stuff. Getting close now.
 

Max

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Are you trying to point something out or are we missing something?
;)
 

tnkatoy

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Received my "Payment needed before you receive your Grenadier" email today. I believe it is on the High Trotter, due in Port Kembla on Friday. Will probably be another 4 weeks after that before I take delivery allowing for port delays and PDI stuff. Getting close now.
After mine arrived in the country, the dealer sent an email letting me know that they needed payment before the vehicle would be released from customs (in the contact payment is required 2 working days before collection) ... at first it looked like a scam, until a call to the dealer to confirm that Ineos won't release the vehicle from customs without payment ... but they didn't have the indicators to be able to deliver the vehicles, so for the last 3 weeks I've owned a car I don't have and the dealer has others who have paid and been waiting longer.

Just make sure that the dealer has ALL the parts they need before you pay !!!!

On a side note, I'm pretty sure it is an offence to accept payment for goods, when it's known they can't be supplied within a reasonable time. By comparison, my wife's Toyota was paid for 2 days ago (Tuesday), she picks it up today.
 

Davman

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After mine arrived in the country, the dealer sent an email letting me know that they needed payment before the vehicle would be released from customs (in the contact payment is required 2 working days before collection) ... at first it looked like a scam, until a call to the dealer to confirm that Ineos won't release the vehicle from customs without payment ... but they didn't have the indicators to be able to deliver the vehicles, so for the last 3 weeks I've owned a car I don't have and the dealer has others who have paid and been waiting longer.

Just make sure that the dealer has ALL the parts they need before you pay !!!!

On a side note, I'm pretty sure it is an offence to accept payment for goods, when it's known they can't be supplied within a reasonable time. By comparison, my wife's Toyota was paid for 2 days ago (Tuesday), she picks it up today.
Wasn’t the case with mine mate -mine was delivered to the agent, I paid 3 days later, which was this time last week - pickup tomorrow.
The customs email sounds BS to me.
 

tnkatoy

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Wasn’t the case with mine mate -mine was delivered to the agent, I paid 3 days later, which was this time last week - pickup tomorrow.
The customs email sounds BS to me.
This is copied straight from the email I received:

'I have just received notice that your Grenadier is ready to be released from Customs. Let me know when payment has been made so that I can make arrangements with transport to have it brought to us.'

Definitely not BS, I called the agent to confirm and they only received the car after payment !!
 

Davman

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This is copied straight from the email I received:

'I have just received notice that your Grenadier is ready to be released from Customs. Let me know when payment has been made so that I can make arrangements with transport to have it brought to us.'

Definitely not BS, I called the agent to confirm and they only received the car after payment !!
I was not doubting that’s what the agent sent you via email, I was questioning that it is Ineos’s policy to require payment before being released from customs. - it is more likely to be your dealers personal policy.
I suppose it doesn’t really matter whose policy it is though.
 

tnkatoy

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I was not doubting that’s what the agent sent you via email, I was questioning that it is Ineos’s policy to require payment before being released from customs. - it is more likely to be your dealers personal policy.
I suppose it doesn’t really matter whose policy it is though.
Many thanks Davman ... according to the agent Inoes wouldn't release the car, but knowing other owners haven't had the same issue, I'll be questioning them about it tomorrow when I collect the car.
 

DenisM

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Many thanks Davman ... according to the agent Inoes wouldn't release the car, but knowing other owners haven't had the same issue, I'll be questioning them about it tomorrow when I collect the car.
The contract we all signed requires funds to be cleared "two days before handover"...
I took that to be handover to me from the agent... apparently not... handover to agent from Ineos.
I straight away sent the funds transfer e-receipt to the agent. Next day I got confirmation from agent that Ineos (Australia) had received funds and a truck was picking up vehicle to transport to their yard...
 
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Shopkeep

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This is copied straight from the email I received:

'I have just received notice that your Grenadier is ready to be released from Customs. Let me know when payment has been made so that I can make arrangements with transport to have it brought to us.'

Definitely not BS, I called the agent to confirm and they only received the car after payment !!
Sound like BS to me as well. Your payment and a customs release or transport have no connection whatsoever.
 

Chris T

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Many thanks Davman ... according to the agent Inoes wouldn't release the car, but knowing other owners haven't had the same issue, I'll be questioning them about it tomorrow when I collect the car.
The other issue delaying delivery, unique to Australia are the side indicators. The round ones that come with every Grenadier in the world are somehow illegal in Australia (certainly in Queensland) with the classification of the vehicle. I have a different style of side indicator (legal to Australia) that the dealer had a 3D printed mould made to fit it to the vehicle as a temporary fix before the formal ones from Grenadier arrived. He was only able to print out a few so I was lucky. He had a few more Grenadiers sitting in his yard that he could not pass on as the transport department would not register them unless the indicator issue was fixed.

I’m not sure if other dealers are informing people about this. I assume is is an Australia wide problem, not just in Queensland.
 

Chris T

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These are the ‘Australian’ indicators. I think they only project backwards.

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