Americas Contact expected from Ineos in July 2023?

[anand]

Would really like to get some vision on this.

Perhaps a good time to contact Ineos and see if you can get a more solid answer...

 

[MileHigh]

The new GX does look interesting

Right up until you open the door and the inside looks Like a spaceship and lots to break! I agree, it’s a great looking vehicle- and maybe a 4Runner ‘version’ will be more utilitarian. I think that the GX will do well, but not what I’m looking for. Plus, for some reason, my wife hates Lexus?? I have no idea why.

 

[Heater]

The initial customer base is not happy IG. If your are listening.

 

[YellowLab]

Perhaps a good time to contact Ineos and see if you can get a more solid answer...

You might have an

Right up until you open the door and the inside looks Like a spaceship and lots to break! I agree, it’s a great looking vehicle- and maybe a 4Runner ‘version’ will be more utilitarian. I think that the GX will do well, but not what I’m looking for. Plus, for some reason, my wife hates Lexus?? I have no idea why.

I agree - they are about as exciting looking as the inside of a dryer. The only think I do like is the bullet proof reliability of the Landcruiser....its dull - but tough to kill. I hope the Grenadier can make itself as reliable - it certainly is the best looking car to come down the road in a long time.

 

[DDG]

I will be traveling next month (July 2023) and fear I might miss a communication from Ineos (I am a reservation holder and have submitted a pre-order). Could someone remind me what it is we are to expect in July regarding the order process?

Same situation as you. US customer. Order submitted in early June. I did receive an email immediately after order submitted, but nothing since then. Logging on showed the same “we’ll be in touch in July”. I telephoned Ineos on July 21st to inquire about next step. Very friendly customer service with a Scottish accent (which was great). I was told “we are entering individual orders by hand and working out the build schedule for the US market. It may take some time, and your vehicle won’t likely be in your hands until in to 2024, but it will arrive”. Additionally he said “please call us whenever you have questions. We are as excited as you are”. Nice sentiment and it makes sense that it’s a bit disorganized; but I will call again each month until I have a tentative build date.

 

[MileHigh]

Geez, the delivery date has slipped before they even confirmed orders? Maybe this guy looked at your reservation time and the config and could tell it won’t be this year?

 

[Krabby]

For those who see actual information when you log in, were you an early reserver - like the day the reservations first became available back in 2021? I was late to the game and I am wondering if they're entering things based on reservation order.

 

[anand]

For those who see actual information when you log in, were you an early reserver - like the day the reservations first became available back in 2021? I was late to the game and I am wondering if they're entering things based on reservation order.

I have a pre-order number (10547) and pre-order date, but no build month or anything else; and yes I was one of that first batch back in '21. I pre-ordered on 6/30 and my information was on the website a day or two later

 

[DDG]

For those who see actual information when you log in, were you an early reserver - like the day the reservations first became available back in 2021? I was late to the game and I am wondering if they're entering things based on reservation order.

I reserved within the first hour or so of opening in 2021. Also submitted my actual order the first week of June. I’m sure they’re doing their best, but I can not imagine they’ll become suddenly organized enough to stick to a “first-come-first-served” schedule. I’m totally ok as long as my order is among the first wave. To me, that makes sense. As many vehicles as I’ve ordered in my life, never once have I been the first. Too many moving parts to expect that.

 

[Idaho]

Having ordered a few different vehicles from manufacturers, my expectations are low. My Ford Raptor was a custom config and while I tip my hat to Ford in the customer's ability to track progress of the build on their site, there were a LOT of hickups. Definitely wasn't a first come, first serve basis--a lot hinges on sub components availabily. And bare in mind, Ford is considered to be pretty advanced in their DTC game.

If you're in a hurry, I don't think this process will be at all pleasant. I'm guessing I get my IG in around a year from now and that's OK. I've got a built LC 200 keeping my garage warm!

 

[Reducs]

I know Mildred is borderline carpal tunnel inputting all our info on 3 part carbon triplicate forms through her Smith-Corona, but I just checked my preorder status (again), and didn't this placeholder used to have a July reference?

 

[bmore_burnsy]

It did indeed; it appears they changed it overnight. From yesterday:

 

[Krabby]

Progress!?

 

[Tom109]

i don’t think there is a defined rationale for this process. I submitted my reservation in Jan. 2022, placed my pre-order 6/4/23, and it switched to a confirmed order on 7/14/23.

 

[IG_in_AZ]

First day reservation holder 9/21, placed my pre-order the first week of June. This has been on my profile since June:

 

[James]

The portal has not been up to speed with reality for anyone here or in europe… sometimes it catches up, sometimes it never does. The wait, and the lack of clarity is very frustrating - we all feel the pain!
For whatever comfort it is worth, Ineos people say that they really are focussing all their energies on the car and quality, the comms and web stuff is definitely a lower priority. That makes some people angry, but at the end of the day I’ve never lost confidence that they really are dedicated. And the actual car, for all the nitpicking people do, is superb.
good luck waiting

 

[Norb-TX]

Of course they did. Those videos, liars!

 

[Lemon35]

Data Points (USA):

Day 1 Early Reservation Sep '21.
Pre-order accepted 31MAY23 with email confirmation.
No pre-order on my account page.

 

[holdmybeer]

> "we are entering individual orders by hand and working out the build schedule for the US market"

Handcrafted, organic, artisinal order processing. Made In The USA. (And like a good Canadian, I'll politely get in line behind you...)

 

[Grenadier Journals]

Just saw this on my order
Red Nolan Cadillac
Colorado springs dealer.. anyone know about them? I’m up in denver so don’t know much about the springs.