Americas U.S. Pre-Order Terms & Conditions

[Loc Nar]

Takeaway, don't change your order or you might give up your spot in line.

Yep, I'm waiting until after the expected webinar tomorrow night before finalizing mine.

 

[Ejlaure]

I think this is the real takeaway here... The dealers want/need to gain traction with sales and reputation (with their customers) first.

They know they can sell as many as they can get their hands on, but getting those first 5,000 units sold and on the street are what they are focused on, and thus most likely aren't going to try to screw over the reservation holders.

I agree with CJV, and I hope you are right. Many of us initial reservation holders are hoping for a favorable yet fair outcome. That being said, car dealerships never fail to surprise me at times. Due to my in-laws, I get to hear their challenges with securing a 2023-24 Corvette within a reasonable price above MSRP. Here's a crazy article showing what's happening with the Corvette:

https://gmauthority.com/blog/2023/0...lling-a-2023-corvette-z06-with-a-huge-markup/

The Grenadier is no Corvette; however, the article highlights what can happen if a car dealer gets greedy and can get away with it.

 

[Tom109]

If they try to screw me over, I going to get the 2024 electric VW Bus!

 

[grenadierguy]

Yep, I'm waiting until after the expected webinar tomorrow night before finalizing mine.

Webinar, what webinar?

 

[Loc Nar]

Webinar, what webinar?

See this post by @Stu_Barnes.

 

[evomind]

To me, car dealers and car salesmen are whores.

 

[Krabby]

To me, car dealers and car salesmen are whores.

Please do not insult them like this. Whores are far more scrupulous.

 

[MileHigh]

Whores deliver. Porn IT systems don’t stay static for months. Only Fans will deliver exactly the options you want. You know up front what you are going to pay. I don‘t need to drive to The Springs to get service. If I want an English, Austrian, French pedigre… wait, that’s a tie, same with the optional saddle leather. OK, I’m creeping myself out now…

 

[DaveB]

As I have never had any personal experience with whores (I assume you guys mean prostitutes) i shall have to accept and bow to what sounds like a wealth of knowledge and experience you three seem to have

 

[Jiman01]

I was reading through this thread again, to re-read the terms/conditions. One area that’s a bit concerning is that options from the pre-order will be installed at the dealer level.

Using my recent order experience with my ‘23 Defender as an example, LR has Port Installation and dealership installation. I asked a lot of questions about the fact that the small print on their website for most options, reads something to the effect that the dealer may charge you additional installation fees and may vary by dealer. When I started asking the sales GM about the hourly rate for this option and that, he explained the Port vs. Dealership install process.

If the option is installed at the port, labor/install fees are included in the price of the option. However if the part has to be installed at the dealer level, an hourly labor fee is included in addition to the price of the option.

In the case of the Defender, the satin PPF was Port Installed but had I gotten the winch option, it would have been dealer installed. Apparently with labor, an integrated winch on a new Defender is close to $8-$9K. IIRC roof racks were also a dealer install.

With all that said, according to the terms/conditions, it doesn’t sound like IG has a port installation infrastructure. Does that mean all options not standard in the trim level we picked will incur an hourly labor rate? That could get expensive and could also be a way for dealers to get their “ADM” without actually calling it that.

Hopefully dealerships can be paid back by IG for the labor costs vs. passing them on to their first time customers.

 

[anand]

With all that said, according to the terms/conditions, it doesn’t sound like IG has a port installation infrastructure. Does that mean all options not standard in the trim level we picked will incur an hourly labor rate? That could get expensive and could also be a way for dealers to get their “ADM” without actually calling it that.

This has been discussed a handful of times, anything in the configurator with an asterisk after it will be dealer installed, the rate for such install will be worked out through the dealer (as with any other brand).

I'm not sure how Ineos could be expected to pay the dealer directly for the install of these dealer-installed accessories when they have been clearly labeled as such.

 

[DaveB]

This has been discussed a handful of times, anything in the configurator with an asterisk after it will be dealer installed, the rate for such install will be worked out through the dealer (as with any other brand).

I'm not sure how Ineos could be expected to pay the dealer directly for the install of these dealer-installed accessories when they have been clearly labeled as such.

As we are using the Agent model in Australia the price for the genuine Ineos accessories includes installation
No extra charges from the dealer.
That does not apply to accessories the dealers are offering outside of Ineos.

 

[Jiman01]

This has been discussed a handful of times, anything in the configurator with an asterisk after it will be dealer installed, the rate for such install will be worked out through the dealer (as with any other brand).

I'm not sure how Ineos could be expected to pay the dealer directly for the install of these dealer-installed accessories when they have been clearly labeled as such.

Understood but as I stated previously, it’s is also clearly labeled as such on the LR website as well, BUT LR also has Port installation, where the buyer does not pay any install fees. For clarification, even though I’m using LR as an example, AFAIK all major import brands that ship their vehicles to CONUS operate this way.

I don’t see how the process for paying the dealer for installation work would be any different/complicated than a dealer submitting labor hours to IG for warranty work.

If paying the dealer is the reality, (which it sounds like it is) I guess the good news is the list with “*” is relatively short. I will cancel all dealer installed options as part of the order and buy them separately or just go aftermarket before I pay someone to install steps/sliders, or a rack when I can do that myself with the aid of a friend while drinking beer

 

[bmore_burnsy]

Understood but as I stated previously, it’s is also clearly labeled as such on the LR website as well, BUT LR also has Port installation, where the buyer does not pay any install fees. For clarification, even though I’m using LR as an example, AFAIK all major import brands that ship their vehicles to CONUS operate this way.

I don’t see how the process for paying the dealer for installation work would be any different/complicated than a dealer submitting labor hours to IG for warranty work.

If paying the dealer is the reality, (which it sounds like it is) I guess the good news is the list with “*” is relatively short. I will cancel all dealer installed options as part of the order and buy them separately or just go aftermarket before I pay someone to install steps/sliders, or a rack when I can do that myself with the aid of a friend while drinking beer

I think many of us share your sentiment re paying a dealer for installation. Another option (which I plan to explore) is to ask the dealer whether they are willing to provide the accessories (without installation) when the vehicle is picked up. Essentially, are they willing to be a US distributor for accessories ordered from IA. Maybe that will cost a nominal (or not so nominal) fee, but it's worth asking.

 

[Jiman01]

I think that’s definitely worth an ask. I hope whoever asks first here will let us know what their experience(s) was.

 

[IG_in_AZ]

Just remember that installed accessories included with the sale / delivery of your Grenadier are covered by the vehicle's warranty. Granted, you'll save on installation if you do it yourself if the warranty has no value to you.

 

[Colorado]

Folks...
At what point in the process will they want you to sign a contract?
Is more money due at that time?
Do you pay for the vehicle when its actually delivered?

I reached out to Ineos on this and the person just kept saying "Contact your dealer."
I said we dont have dealers yet.
She said well when you get one work with your dealer.

A 12 year old could have told me that.

I visited my dealer here in Colorado about 2 weeks ago. They reviewed my order and told me I have a Mid November build date. They collected a $1000. Deposit from me at that time. I wasn‘t asked to sign anything. Not sure exactly what this means and I should have asked more questions but after waiting for 2years now, I was just glad to be there. Lol

 

[MileHigh]

I visited my dealer here in Colorado about 2 weeks ago. They reviewed my order and told me I have a Mid November build date. They collected a $1000. Deposit from me at that time. I wasn‘t asked to sign anything. Not sure exactly what this means and I should have asked more questions but after waiting for 2years now, I was just glad to be there. Lol

Red Noland I assume? Is that $1k refundable? My interaction with them they didn’t press me for it. It almost seems like they are looking to collect it when you show up for a test drive. That kind of makes sense, but if mine isn’t coming until June24, I’m not giving them money anytime soon…

 

[Colorado]

Yes, it was Red Noland. They informed me that the $450 reservation fee I paid a couple of years ago would be returned to me by Ineos but they required the $1k as a “ new” deposit. On the drive home I questioned myself as to what exactly I had just paid for, since they didn’t have me sign anything like a purchase agreement, etc. No doubt a naive move on my part. I will contact them on Monday to get more specifics and post what I find out.

 

[GrumpyBastard]

Same for me @Colorado. With inflation, that 450 years ago is almost 1k in today money. Small exaggeration maybe. But it seems unnecessary to pay another deposit in a vehicle ordered by me to my build spec. I live right down the road from Red Noland, so