Received the same, happy and sad at the same time since the dealer is 5 hrs away and I have limited spare time. On the bright side - I guess it's good that they are actually checking stuff? lol. Also, free towing package - yay.
Register a free account today to become a member! Once signed in, you'll be able to contribute to the community by adding your own topics, posts, and connect with other members through your own private inbox! INEOS Agents, Dealers or Commercial vendors please contact admin@theineosforum.com for a commercial account.
Flying spanners will fight for assignments in Hawaii. They may get better service than me with a dealer 5 miles away!
I'm 8 hours to the closest, and 800 miles to my delivering dealer, 24 hours round trip to my delivering dealer.
If there are several of your within the same area, discuss with the dealer about coming to you guys and doing them all at once. Easier on everyone if they are willing to do that. Since they are taking them off at the port of entry, cannot be that challenging to do all the locals in one location.
No refund yet- but I did get the following message from Ineos:
| Hi Christopher, Your Grenadier has arrived in the US, and has passed all the initial quality checks, which is great news. Unfortunately, we’ve been advised of an electrical issue with the towing feature, which means you’ll temporarily be unable to tow with your Grenadier. In short, the issue affects the proper and safe operation of trailer lights. A fix is expected within the next few weeks, and we’re developing a plan, together with our dealers, to update each Grenadier and restore full operation of the towing feature. Otherwise, your Grenadier is good to go. And because we don’t want to delay delivery, we’ll release your Grenadier to your delivering dealer as soon as possible. But with an important caveat – you won’t be able to tow until the fix has been implemented. We appreciate this is far from ideal and we apologize for this. To help make up for the inconvenience, we’ll provide the towing feature to you free-of-charge and will coordinate with your dealer to ensure it’s enabled as quickly as possible. Your dealer will contact you when your Grenadier is ready to collect. And then, subsequently, when you should bring your vehicle in for the towing update. They’ll only need a couple of hours to take care of it. |
Means your vehicle is about to arrive at the dealer, and post inspection should be available (depending on delivery/transport). Once the "I's dotted, and T's Crossed" should be ready to get The Call.
Once we get more info from Regal, I definitely think we should see if this is an option for Nashville group.
I would think it would make sense from a scheduling prospective for them and us. The only challenge may be if they need a lift. But suspect that could work something out with a Nissan dealership here in the area or with some garage. Heck I would even ask the guys at TN Off-Road if they would rent out their two lifts to them on a Saturday.
I can also ask my friend Albert who owns Mill Creek Overland and Mike who owns Exotic Autosport. Both near my brewery, beers on me while the IG's get serviced.
I think you have found the perfect solution, lol
Which dealer are you using?
Yep - received this email Wed from Triad in High Point NC.
![[ Adam ]](https://ineosforum-data.community.forum/avatars/m/9046/9046040.jpg?1705937698){kind=avatar}
RDS in Pennsylvania
- so if you are in NoVA, how did you end up with Pennsylvania vs someone in your "backyard" who ended up with Triad down in NC? Just curious as you are so much closer to Philly area vs "neighbor" over in Baltimore.
There seems to be some confusion.
Damn, your gonna road trip brand new mechanicals? Are you sure you don’t want to do the break-in first? I’m genuinely concerned, I’m not trying to be funny. You’re talking 2.5k of continuous miles, at highway speeds, on brand new mechanicals. I personally wouldn’t do that at all.
Appreciated - either it's meant to be driven, or it's not.
