Incorrect, call Ineos UK, and they can move you around. They offered it to me on Friday 11/17/23, but I decided to give my dealer another chance. They seem to have a good heart, they just are only contacting people as their cars come in. So if you have a VIN they chat with you, if not, it’s radio silence. I prefer Regals method of mass communication, it helps placate people’s anxieties, goes a long way to keep people’s minds at ease, and keeps the customer engaged and interested for the long haul until delivery actually happens.
Despite this, my allocated dealer has been great if/when you can actually reach them. Knauz Ineos of Chicago, just send a damn email to all the reservation holders. It will make you look good, and costs you nothing! If Regal/Sewell/etc… can do it, so can you!
My greatest concern with the lack of communication from dealer groups is two fold, 1. People are left in the dark, 2. It increases the probability of people dropping out. We want to get these cars delivered, at near a rate of 100% as possible (i.e. zero cancellations). Certainly, Retention-Rate is a metric that Ineos Corporate will be using to grade dealers, amongst other metrics