I just got an email from Ineos saying that there will be a delay when claiming my jacket (even though I have never received any instructions on how to "claim" this jacket
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Due to a change in systems, there’s now going to be a short period where you won’t be able to claim your Belstaff jacket as part of your Grenadier specification.
We’re doing everything we can to minimise delays and whilst we don’t have a date, we will communicate as soon as we are back up and running.
In the meantime, thank you for your patience. If you have any questions, please contact us using the link below.
We’ll be in touch as soon as you can claim your Belstaff jacket. If you have already claimed successfully, this will not apply to you.