I’m in…wait how many dealerships are there in the states? I might be passed out after 5-6 dealer non-responseI say that we do a conference call with all of the US forum members on the line and call each dealer one by one and ask.
After each call without a resolution, we all take a shot.
I also hope so this happens sooner rather than later.Once we get the owners maintenance and service manual there will then be available suitable diagnostic tools. The two go hand in hand and Ineos are working on a resolution I understand.
Later this year I hope.
Per the Executive VP of the americas, there is no solution.
The more people that complain to him, or his other country equivalents, the better.
The same for me. 50 days or so before due, it came up. Now saying 56 days overdue. I have owned the vehicle one year as of this week. Service tomorrow should clear this annoying warning.
Yes I can use a little book too. But I can’t stop the stupid truck from reminding me the service is over due. I’m so glad you read what I said.
Maybe that will help. It's a repetitive procedure, but it's better than the constant warning while driving. (thx to @Jean Mercier )
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Exactly how I operate. Having a pdf manual on my iPad and a diagnostic tool has saved my arse on more than one occasion in the bush with my discovery 2Once we get the owners maintenance and service manual there will then be available suitable diagnostic tools. The two go hand in hand and Ineos are working on a resolution I understand.
Later this year I hope.
I can fix the thing, with or without manuals. But when the company does something as stupid as locking you out of basic service features, and than expects you to drive 3500KM to reset the service reminder every year. Well that’s just plain stupid. There’s nothing they can do is the company line. Doesn’t matter who you speak to. That’s the end of it. They have chosen to do nothing. So now we have to hope some aftermarket computer whiz figures it out. I just want to shove a screwdriver through the screen at this point. For a rigged offroader. I’ve never seen a vehicle that makes so many dinging noises and has so many indicator lights and flashing warnings for every manner of normal driving. Ineos really screwed up the entire user interface when it comes to how they implement their software.
A screwdriver through the screen would certainly stop the service indicator.
Rugged off roader or not, it still, unfortunately, has to follow regulations for warnings... Although I understand what you're saying.
If you had spoken to the people I’ve spoken with at the highest levels of this company, you would in fact understand when I say they don’t care. The absolute stupidity of expecting customers to spend 35/40 hours of drive time for a service indicator goes right over their heads. When the VP of the company says it’s “annoying” but the vehicle does function so just learn to “ignore” the reminder. It’s a culture from the top down. As several people have found out the standard answer is go to the dealer it’s no big deal. I’ve worked for BMW, Mercedes, FCA, Honda, Ford and frankly the upper management at IA “SUCKS” there’s no other way to put it. There is no urgency. Their priority is to sell vehicles, they need sales to make money. It’s profit driven at this point, they don’t care about the end user. They are choosing to not make a tool or manuals available. It is not an oversight.
Plenty of words on here.
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We'll happily agree to disagree, I'm confident I've spoken to every person you have, and many others within the company (at least in the Americas), and the mentality is absolutely not to leave the customer out to dry.
And what have they said to you? I’d love to know. Because the words “ignore” and “annoying” were tossed at me several times. I would absolutely love to know what concerns you covered with them and the response you got. I have described exactly what I’ve been through. You have not described one single issue you’ve raised or what comments were made.
Justin Hocevar said late Q3 in Robert Pepper interview.
UK service dealers are not allowed to use any parts other than Ineos parts and I was stated that using any other part would Jodie my warranty. It would help if Ineos held spares in the same country as the vehicles are sold. Ineos only have some parts in Belgium, if not in stock then you might be unlucky and have to wait over a month!!!!
