To buy or not to buy...that is the question?

[Commodore]

So I just got off the phone with my dealer.

I have about 2500 miles on mine, but wanted to get an oil change as soon as possible. I wanted to get the initial oil change done well before, but an un planned 2000 mile trip got in the way. Anyway, I was told by the Service Manager that INEOS installs "Break-in oil" in the Transfer cases from the factory, and this should/must be replaced within the first 12,000 miles. If the customer does not have this replaced ($1000 plus, for engine oil and transfer cases, ...but does include the Service Minder Reset...HaHa), the warranty for transfer cases is VOID!

Way back in the day (many, many days ago) it was accepted in my little circle to put in a slightly different oil in a new case for 1000 miles or so, (maybe with a detergent additive). then replace with the standard (rest of the life) fluid. So his explanation seems plausible. To Me. I have an appointment for January 10th

I have not read the warranty cover to cover....does this seem accurate?

Is your dealer mixing up transfer case and differential? If so then you should find a new dealer.

 

[Zimm]

There is no way that 1,000 miles over the oil change interval for the axle would be enough reason to void the warranty. That would never hold up if pressed. Hell, you could point to the the fact that the speedo reads about 5% high as evidence that it really isn't meaningfully pasted the required change.

I'm not disagreeing, there's no way 5000 over is, either, but they did to to someone on the board already. So, if they do, whadyagonnado? Whats the recourse?

 

[Commodore]

I'm not disagreeing, there's no way 5000 over is, either, but they did to to someone on the board already. So, if they do, whadyagonnado? Whats the recourse?

I would call the attorney who handles all of my corporate crap and have him send Ineos a letter. Yes, it is far under the dollar value to typically get lawyers involved but it is a simple email for me and gets buried in typical invoices I get fairly regularly. Otherwise I would have the dealer get me a letter/email of denial of coverage from Ineos and then file a small claims action. Ineos would have to send someone who is not their attorney to small claims court. They won't want to deal with that headache and will likely reimburse the repair.

At least that is how I would attack the situation. There could be better ways.

 

[Zimm]

I would call the attorney who handles all of my corporate crap and have him send Ineos a letter. Yes, it is far under the dollar value to typically get lawyers involved but it is a simple email for me and gets buried in typical invoices I get fairly regularly. Otherwise I would have the dealer get me a letter/email of denial of coverage from Ineos and then file a small claims action. Ineos would have to send someone who is not their attorney to small claims court. They won't want to deal with that headache and will likely reimburse the repair.

At least that is how I would attack the situation. There could be better ways.

I hope one of these guys proceeds in this fashion, and it works. It will not, but, like a pancreatic cancer diagnosis, one is deluded, determined and hopes.

 

[irtmks]

Is your dealer mixing up transfer case and differential? If so then you should find a new dealer.

No, I am the one who typed transfer not Diff...sorry age has hit again! I find my mind really fails me lately.

 

[irtmks]

My wife and I are great "Defenders" of the "Grenadier" and are willing to put up with most of it's INEOS-syncrasies