Register a free account today to become a member! Once signed in, you'll be able to contribute to the community by adding your own topics, posts, and connect with other members through your own private inbox! INEOS Agents, Dealers or Commercial vendors please contact admin@theineosforum.com for a commercial account.
Going through the mind of the other…..I'm confused, you imply you didn't qualify for a jacket and now you are upset that Ineos made a mistake by saying you did and then corrected their mistake? Is this correct?
You or your momFinally picked up my jacket from my Mom’s. Fits great!
MIne is now on its way to Castle Donington.Mine was at Castle Donington, UK, went to Tamworth, UK for a day and then back to Castle Donington for over 6 days before finally leaving the UK to Germany
By the time it arrives, it’ll be out of style….wait, it already is out of style
![]()
The timeline in the post has him asking and them telling him he qualifies, prior to being told he did not. Assuming all pertinent details are included in the post, and he’s not being disingenuous, what’s the confusion?I'm confused, you imply you didn't qualify for a jacket and now you are upset that Ineos made a mistake by saying you did and then corrected their mistake? Is this correct?
The guy clearly says he knew that he technically did not qualify.The timeline in the post has him asking and them telling him he qualifies, prior to being told he did not. Assuming all pertinent details are included in the post, and he’s not being disingenuous, what’s the confusion?
The time line has him finding that reason out after they told him yes. If they told him yes, it’s yes. It’s their promo, their criteria, so it’s their responsibility to get it right not his. I tell customers and clients something is going to happen, it happens. I don’t come back later and make excuses for something janky that according to their own shipping valuation is only worth 160 pounds. Bad business and him being miffed is fine.The guy clearly says he knew that he technically did not qualify.
He didn’t explain what that technically was but apparently it was enough to disqualify him.
I don’t really care since I'm not INEOS or the customer but IMHO, its like asking any business for something you might not qualify for, in hopes of some rep making a mistake and them saying “yes”. That ain’t right either.The time line has him finding that reason out after they told him yes. If they told him yes, it’s yes. It’s their promo, their criteria, so it’s their responsibility to get it right not his. I tell customers and clients something is going to happen, it happens. I don’t come back later and make excuses for something janky that according to their own shipping valuation is only worth 160 pounds. Bad business and him being miffed is fine.