@nd I fully agree with you! I was so proud about the initial open communication during the development phase of the car and told all my friends how different Ineos was sharing information at a very early stage already. This open communication helped to build my trust with this new manufacturer.
Today the world around IA isn‘t the same anymore….Customer service that is unintentional lying to you, managers and even a CEO not telling the real open and honest truth.
Poor dealers or agents somehow trying to help out and keeping the mood up with the customers.
Ineos should come clear and provide detailed information about what is going on and what challenges they‘re currently facing.
That would allow us to lean back and say: „thanks IA, that you‘re sorting out all of these terrible problems for us! Hang in there Ineos, we‘ve got your back and will not walk away from this great car!“
Unfortunately Ineos doesn‘t trust US enough, to share the truth.
That is what makes me sad….