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Postscript on the sale of my Grenadier

nodric

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For those that read the now tangential thread about selling my Grenadier I thought I'd add a postscript.

Firstly the dealer, Sewell of Plano TX.

Two weeks after I signed the car over to them (Jan 3rd) my finance still has not been paid off and I am now having to actively change them for what happened to my payoff! I spoke the finance company and as of Monday Jan 13th they had not received any monies from the dealer. As of this post (Jan 15th) the finance is still not settled.

I have a DealerTrack (the dealer management system most dealers us) supposed proof of payment they emailed me, but it's as useless as a chocolate teapot as all Santander care about is "show me the money". Let's hope this does not turn into a nightmare!

Anecdote: I heard bad things about Santander being for folks with flaky credit. I had a 815 rating when I took finance. The vehicle was a tax right off, hence finance conserves cashflow. I have no issue with Santander and it seems that was Sewell's default at the time. I was not offered alternatives.

The Haircut

I sold the truck for $71K. It's up for sale for $79,998. I was quite surprised by that. Yes, $9K profit margin for them, but still quite a drop from new, almost $20K retail loss in 11 months. Maybe that's typical or maybe that's good? I don't know.

The ad for it is here 2024 INEOS GRENADIER
  • The windshield has not been replaced, yet anyway, so look for stone chips and pitting. I wonder if they have any intention to replace it unless a buyer asks? ~$2300 inc labor.
  • Yes, I left the Hi-lift Jack and Rotapax on it for the new owner. I had nowhere to use them and sunk cost fallacy and all that.
  • There was a custom floor mat and full custom cargo area liner fitted they seem to have removed. Maybe ask for that if you buy it.
  • There are fitted roof rack lights I left on as sunk cost fallacy.
Sunk cost fallacy

The phenomenon whereby a person is reluctant to abandon a strategy or course of action because they have invested heavily in it, even when it is clear that abandonment would be more beneficial. The time and energy to remove things and try to sell them to recover small amounts of cash was not worth the effort. We are talking a few hundred bucks. That was not enough incentive for me to be bothered.
 
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Asking 79 doesnt mean getting 79.

Santander was the in house 2.9% I believe, at least mine was. Who cares what they specialize in, if they shave 4 points off. I made 4.19% on the money not spent and got a 100k write off.
 

nodric

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I saw a reply, since deleted, that told me to just go away and stop writing this 💩

I think it is worth informing those that want to learn and be informed of the perils and pitfalls of Ineos ownership, and the treatment and service provided by dealers. Yes, some of the folks in this forum are devotees and will never hear a bad word spoken about the brand of the vehicles, but others, and several have contacted me by DM, are deeply concerned with the issues they are having and the problems getting things resolved, and many do care about the expensive debt they incurred opting into ownership and cannot simply write it off as a troublesome toy. I wish I was that rich.

For those that do care it appears that Sewell paid a third party who is supposed to pay the lien holder and that that process is crap. Apparently there is a 7-10 day delay on DealerTrack paying Santander. Sewell seem to think they are blameless and I am just an annoyance. Some of the devotees will doubtless agree. But it isn't them that are on the hook for the finance as they failed to pay the lien holder as stated in their purchase contract. They paid an intermediary, who as of now, has not paid the lien holder. As a result the payoff amount has increased due to interest charges that accrue normally.

I'm sure it will all be resolved, but this is the 💩 we put up with. This is NOT customer first. All they care about is taking your money and then blaming someone of some system for everything they should be accountable for.

If the forum mods want me gone they can delete my account and posts or ask me to do that.
 

Reducs

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Thanks for posting. I appreciate it.

Also, my Sewell experience was nothing special. Far from Sewell Lexus Fort Worth all those years ago when we bought 2 cars from them. Oh well. :confused:
 
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I saw a reply, since deleted, that told me to just go away and stop writing this 💩

I think it is worth informing those that want to learn and be informed of the perils and pitfalls of Ineos ownership, and the treatment and service provided by dealers. Yes, some of the folks in this forum are devotees and will never hear a bad word spoken about the brand of the vehicles, but others, and several have contacted me by DM, are deeply concerned with the issues they are having and the problems getting things resolved, and many do care about the expensive debt they incurred opting into ownership and cannot simply write it off as a troublesome toy. I wish I was that rich.

For those that do care it appears that Sewell paid a third party who is supposed to pay the lien holder and that that process is crap. Apparently there is a 7-10 day delay on DealerTrack paying Santander. Sewell seem to think they are blameless and I am just an annoyance. Some of the devotees will doubtless agree. But it isn't them that are on the hook for the finance as they failed to pay the lien holder as stated in their purchase contract. They paid an intermediary, who as of now, has not paid the lien holder. As a result the payoff amount has increased due to interest charges that accrue normally.

I'm sure it will all be resolved, but this is the 💩 we put up with. This is NOT customer first. All they care about is taking your money and then blaming someone of some system for everything they should be accountable for.

If the forum mods want me gone they can delete my account and posts or ask me to do that.
Well, it's something that would have never occurred to me to look into prior to doing what you did, regardless of brand or dealer. Now I know to ask questions about the process. Muchass appreciatedos. (my version of spanglish)
 

Shopkeep

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I saw a reply, since deleted, that told me to just go away and stop writing this 💩

I think it is worth informing those that want to learn and be informed of the perils and pitfalls of Ineos ownership, and the treatment and service provided by dealers. Yes, some of the folks in this forum are devotees and will never hear a bad word spoken about the brand of the vehicles, but others, and several have contacted me by DM, are deeply concerned with the issues they are having and the problems getting things resolved, and many do care about the expensive debt they incurred opting into ownership and cannot simply write it off as a troublesome toy. I wish I was that rich.

For those that do care it appears that Sewell paid a third party who is supposed to pay the lien holder and that that process is crap. Apparently there is a 7-10 day delay on DealerTrack paying Santander. Sewell seem to think they are blameless and I am just an annoyance. Some of the devotees will doubtless agree. But it isn't them that are on the hook for the finance as they failed to pay the lien holder as stated in their purchase contract. They paid an intermediary, who as of now, has not paid the lien holder. As a result the payoff amount has increased due to interest charges that accrue normally.

I'm sure it will all be resolved, but this is the 💩 we put up with. This is NOT customer first. All they care about is taking your money and then blaming someone of some system for everything they should be accountable for.

If the forum mods want me gone they can delete my account and posts or ask me to do that.
But is that a peril or pitfall of Grenadier ownership or a generic car dealer issue? You chose to sell it back to the Ineos dealer but you could have sold it privately, via a different dealer or one of the many car buying companies in the US. Selling any vehicle can be a frustrating process, not sure Ineos or Sewell have a mortgage on that.
 

Mountain4x4

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My opinion is this is a 1% hard core off roader vehicle. In a perfect world buyers would be screened. The optimal buyer is one willing to deal with new brand teething issues, SERIOUS about off road, AND planning to keep it for 10 years plus, Think about the clowns that paid OVER MSRP for the Cyber Refrigerators, Early Broncos, super cars, EVs in general and way over priced Raptors with as much as 100K mark ups. There are crazy depreciations going on out there. A Grenadier has almost no re-sale history and is not a classic yet. My 2018 PW will be the first vehicle in my life with less then 10-12 years of ownership as it is at 200K already. Also a write off for work. I know I catch hell for saying this is an off-road centric vehicle, but it is. Don't expect re-sale, or a large re-sale market.
 
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