See my comment above yoursMine is slow to heat up and max heat is sub par max heat. I just leave it on floor/defrost level 2 in the cold. Dash/floor results in a whistle on level 2, which is unfortunate, as the rear get no flow without the dash, which is idiotic,. That should be floor and dash with flow controlled by the rear seat passengers. My "Queen of noticing anything not right and mentioning it immediately" was quick to note this when she had to use the rear seat.
Neither of us was best pleased with heating system when I first got it but perseverance does fix it.
Mine heats up within 5mins and that was after a couple of days at -6c