Has anyone in the USA received their jackets?

[FlyingTexan]

My dealership, Mossy Ineos-Houston, says that the jackets are supposed to come from Ineos HQ. Writing them and contacting them they keep telling me to contact my dealer. Has anyone received their jacket and how? It's been 5 months it's a little BS right now.

 

[Chadd7]

My dealership, Mossy Ineos-Houston, says that the jackets are supposed to come from Ineos HQ. Writing them and contacting them they keep telling me to contact my dealer. Has anyone received their jacket and how? It's been 5 months it's a little BS right now.

Nope

 

[Krabby]

My dealership, Mossy Ineos-Houston, says that the jackets are supposed to come from Ineos HQ. Writing them and contacting them they keep telling me to contact my dealer. Has anyone received their jacket and how? It's been 5 months it's a little BS right now.

They’re sending the jacket, service manual, and Bosch service network map in the same box. Just sit tight.

 

[holdmybeer]

Sure, and the instructions to disable ADAS will be in your Belstaff jacket pocket.

 

[angstorms]

I rather have them give me $600 dollars for the Jacket and use it for a set of KC Lights, not really interested in the Jacket.

 

[Rubicon Maybe]

I received an email from Ineos yesterday in response to my question regarding the jackets. They stated that there had been a delay in the production, resulting in customers receiving their jackets later initially expected. They apologized for the delay but said they are working on improving inventory so that the jackets can be released.

Chuck

 

[FlyingTexan]

I rather have them give me $600 dollars for the Jacket and use it for a set of KC Lights, not really interested in the Jacket.

That's a great story but it was part of my deal and I want mine.

 

[FlyingTexan]

I received an email from Ineos yesterday in response to my question regarding the jackets. They stated that there had been a delay in the production, resulting in customers receiving their jackets later initially expected. They apologized for the delay but said they are working on improving inventory so that the jackets can be released.

Chuck

Did they talk about the process of it?

 

[Rubicon Maybe]

Did they talk about the process of it?

They did not. But I would write an email to them and not bother with the local dealership to get any answers.

 

[Michael_in_Baja]

I would be thrilled to hear my preorder has moved into production but that has not happened either.

 

[offroadpharm]

My dealership, Mossy Ineos-Houston, says that the jackets are supposed to come from Ineos HQ. Writing them and contacting them they keep telling me to contact my dealer. Has anyone received their jacket and how? It's been 5 months it's a little BS right now.

What Jackets? I just picked up my preordered Gren last week and am unaware of a jacket. Please enlighten me.

 

[grnamin]

My dealership, Mossy Ineos-Houston, says that the jackets are supposed to come from Ineos HQ. Writing them and contacting them they keep telling me to contact my dealer. Has anyone received their jacket and how? It's been 5 months it's a little BS right now.

J/K. I realized after the fact that the Trialmaster jacket has a belt on it. Not a fan of a belt on a jacket.

 

[hoohoohama]

I just got an email from Ineos saying that there will be a delay when claiming my jacket (even though I have never received any instructions on how to "claim" this jacket )

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Due to a change in systems, there’s now going to be a short period where you won’t be able to claim your Belstaff jacket as part of your Grenadier specification.

We’re doing everything we can to minimise delays and whilst we don’t have a date, we will communicate as soon as we are back up and running.

In the meantime, thank you for your patience. If you have any questions, please contact us using the link below.

We’ll be in touch as soon as you can claim your Belstaff jacket. If you have already claimed successfully, this will not apply to you.

 

[nodric]

I have been chasing Ineos for weeks on the Jacket issue. This is their latest email to me. Ineos feels like Tesla on delivery

 

[[ Adam ]]

Zero comms for six months on the jacket, only to now get this...

 

[DoubleDoom]

I received the email too but it was news to me. It want mentioned by the dealer when I put my order in.

 

[nodric]

I received the email too but it was news to me. It want mentioned by the dealer when I put my order in.

My dealer just shrugs when it comes to jackets. Directs me to contact Ineos.

 

[Michael_in_Baja]

I just got an email from Ineos saying that there will be a delay when claiming my jacket (even though I have never received any instructions on how to "claim" this jacket )

----------------------------------------------------------------------------------------
Due to a change in systems, there’s now going to be a short period where you won’t be able to claim your Belstaff jacket as part of your Grenadier specification.

We’re doing everything we can to minimise delays and whilst we don’t have a date, we will communicate as soon as we are back up and running.

In the meantime, thank you for your patience. If you have any questions, please contact us using the link below.

We’ll be in touch as soon as you can claim your Belstaff jacket. If you have already claimed successfully, this will not apply to you.

I received the same email this morning. I actually had no idea the jacket was a thing. I thought perhaps it was a thing offered to those who ordered early. I ordered a Trialmaster in September and it had an initial production date of March of '24 and it is still not in the pipeline.

 

[CJV]

I have been reminding Ineos that they owe me a Belstaff jacket since January. Have been recently told that they have a shortage but they will contact me when they are avialble.

 

[grnamin]

I dreamed I got mine.