Hands free phone system poor sound quality

[Blacklonghi]

Good morning !
Did anyone overcome the dramatically poor sound quality of the hands free Bluetooth system ?
Is it possible to upgrade the microphone ?
Does Someone has a fix ?

 

[wolftimj]

I do as well, intermittently. It’s very odd. Usually if I hang up and restart the call it’s better the second try. Haven’t been able to correlate it with anything else unfortunately.

 

[Tom D]

I have been told by callers that it’s poor too. I think that the mic is in the ceiling? I think turning the airflow off the windscreen helps a little…

 

[Logsplitter]

I have been told by callers that it’s poor too. I think that the mic is in the ceiling? I think turning the airflow off the windscreen helps a little…

My sound quality used to be poor, well for the person at the other end as I could always hear clearly.
Whatever they have done regards updates/ service campaigns when it’s been in for a service I don’t know, but it works well now and clear both ends of the line.

 

[Tom D]

My sound quality used to be poor, well for the person at the other end as I could always hear clearly.
Whatever they have done regards updates/ service campaigns when it’s been in for a service I don’t know, but it works well now and clear both ends of the line.

Hmmm. I thought I was up to date.. I’ll ask the dealer.

 

[Blacklonghi]

Hmm what version of software are you running ?
Would be great to know what you’re dealer has done to fix the issue ..
Yhx

 

[SBA]

So my vehicle has been in twice to fix this issue, I can hear the person I call no problem, however the poor person on the other phone states that I sound like on the moon or in a aircraft so much background noise, nothing is on in the car heater fan etc all windows and sunroofs closed its terrible. Had software reloaded and also a new microphone installed. I have tried 2 different phones IPHONE 15 and I phone 14 its just awful

 

[CRH]

So my vehicle has been in twice to fix this issue, I can hear the person I call no problem, however the poor person on the other phone states that I sound like on the moon or in a aircraft so much background noise, nothing is on in the car heater fan etc all windows and sunroofs closed its terrible. Had software reloaded and also a new microphone installed. I have tried 2 different phones IPHONE 15 and I phone 14 its just awful

They haven't got a fix yet, so I have been told

 

[Eric]

So my vehicle has been in twice to fix this issue, I can hear the person I call no problem, however the poor person on the other phone states that I sound like on the moon or in a aircraft so much background noise, nothing is on in the car heater fan etc all windows and sunroofs closed its terrible. Had software reloaded and also a new microphone installed. I have tried 2 different phones IPHONE 15 and I phone 14 its just awful

I have that problem, on Android. But it is only intermittent, sometimes it works great. I appear to have great transmission in 5G areas, but then starts to suffer as 4G tails off. And in rural Scotland that can be quite frequently

 

[Tom D]

The sound quality for callers is better in my tractor. That says a lot.

 

[CRH]

The sound quality for callers is better in my tractor. That says a lot.

How much did the tractor cost in comparison ££££?

 

[Tom D]

More than double to be fair

 

[khmarks]

For me the mic problem is related to speed. If I'm sitting / idling, audio is great listening and talking. But once I get some speed / movement, the talking audio goes to pot. To me it seems that it's capturing vehicle vibrations and road noise.

 

[Tenac]

I noticed if I am connect via Android auto that its fine but when not using that it seems to cut in and out for the person listening too me.

 

[DoubleDoom]

On the phone to my wife today using wireless carplay and she said the audio was awful. I had the sunroof open and she said it improved whilst it was closed. But then it got better still as I slowed to a stop. The sunroof does allow in a bit of noise even when closed.

 

[Carolinaride]

So my vehicle has been in twice to fix this issue, I can hear the person I call no problem, however the poor person on the other phone states that I sound like on the moon or in a aircraft so much background noise, nothing is on in the car heater fan etc all windows and sunroofs closed its terrible. Had software reloaded and also a new microphone installed. I have tried 2 different phones IPHONE 15 and I phone 14 its just awful

I have the same issue but only when on apple airplay and not when just Bluetooth connected.