I totally get it, and that was my argument too, however….. what am I supposed to do at this point? I can show receipts for purchase, but I don’t have a time-stamped video of the vehicle mileage and me under the car doing the service, so I’m stuck. (Being overly-exaggerative here, if that’s a word).
With all the nonsense showing up on the forums these days about IA’s lack of giving even the smallest sh!t about their customers, coupled with IA’s apparent lack of being on the same page as their dealers, I figure the safest bet is to take my lumps, pay for the service, and have the backup documentation.
