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Grenadier Servicing Price USA

anand

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I totally get it, and that was my argument too, however….. what am I supposed to do at this point? I can show receipts for purchase, but I don’t have a time-stamped video of the vehicle mileage and me under the car doing the service, so I’m stuck. (Being overly-exaggerative here, if that’s a word).

With all the nonsense showing up on the forums these days about IA’s lack of giving even the smallest sh!t about their customers, coupled with IA’s apparent lack of being on the same page as their dealers, I figure the safest bet is to take my lumps, pay for the service, and have the backup documentation.
Did you get this info from IA or from the dealer?
 

anand

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From the new dealer in AZ.
Ahh ok, then I would report it as only something they are doing, not from Ineos themselves... For clarification on it, I would recommend you contact Ineos to see what they say.

I've had (non-Ineos) dealers tell me my warranty has been voided and tried to play the tough guy and then found out that none of that was ever forwarded on to the manufacturer
 

Wife-Bought-A-Grenadier

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I just did my own 12k service- engine oil & filter, front & rear axle fluid, tire rotation. Cost me $130 if you don’t count specialty tools I had to buy like socket & oil pump. Well worth it compared to the $900 I’m seeing reported by dealers.

Also, keep in mind that if you do it yourself, the axles take 2.1 L each, (or 2-1/4 quarts), & you don’t fill to the fill hole as you do on other vehicles. I did that on the front & ended up with over 4 liters. Called the dealer the next day & they confirmed what I read online, only 2.1L, & don’t fill to the fill line hole. I had to drain it all back out & start over, wasting $40 in gear oil.

Also, my engine only needed 7 quarts, which is different than what I have seen others report, of 7-1/2 to 8. ¯\_(ツ)_/¯
There is no dipstick, you have to drive the vehicle to normal operation temp, stop on flat road, put it in park, then check the oil in the settings menu while the vehicle is in idle.

I’ve been servicing vehicles for years & everything about this has been different.

Unfortunately I still need to go to a dealer eventually to get the stupid maintenance notification reset & TPMS sensors reset.
 
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