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I sent an email to the agent requesting a change to them and explaining the reasonDave - Is it easy to change your nominated agent post production/shipment?
I initially ordered through the Melbourne agent in may 2022 but then changed to Rex Gorrell in Geelong a few months later because we decided to move to Torquay (close to Geelong).
Now we plan to stay in Melbourne - so would make sense, from an ongoing service & general contact perspective, to revert to the Melb agent.
They forwarded my email to Ineos Australia and cc'd me in.
It was changed that day.
Dave