I myself have never spoken to or inquired and just let it unfold only because you are less likely to be getting mixed messages...which is obvious by your remarks...I speak to one person at the agent's office and he is my ear to the ground and keeps me informed of what is really happening in real time...I am sure it will work out for you be patient and there will be happy motoring ahead...
Dave,And you have now posted that and it is a terrible series of events that we all wish didn't happen to you or anyone else.
Now if you post it again tomorrow, in whole or in part, that will be surprising.
If you do it again the day after that will be disappointing.
If you do it 2-3 times a day for 6 months.................
I apologise if that message of mine sounds repetitious. I only posted it to the extent it seemed to me like you were dismissing the content of Trobex’s concern (a concern I share with him). I do like Max’s approach though - I gotta stop seeking updates from several sources at IA.