- Local time
- 12:04 PM
- Joined
- Jun 14, 2022
- Messages
- 152
- Reaction score
- 217
- Location
- Sunshine Coast - Australia
I think the strategy of Ineos is very clear. They want to get cars in dealerships and sell to those who will be paying the higher price rather than those who put their money where their mouth was a few years ago. They may deliver ours eventually or they may wait until we run out of patience and ask for a refund because our current drive needs to be replaced immediately.
The only people that Lyn Calder promised to were those who are actively following the IG journey. The real worry for me is:
Are the broken communication promises just a symptom of a broken company and while the car may be good, what happens if I need a part in the middle of Australia? Will I get parts? Will I get warranty? If they say the part will arrive in 10 days, will that be 10 months?
With any vehicle purchase there is an element of trust. Trust that they will fulfil their contractual obligations, legal obligations and most of all their own self-imposed obligations. If they cant keep a self imposed promise about communication, can they keep any other promise? Would you trust anyone who keeps breaking promises?
The only people that Lyn Calder promised to were those who are actively following the IG journey. The real worry for me is:
Are the broken communication promises just a symptom of a broken company and while the car may be good, what happens if I need a part in the middle of Australia? Will I get parts? Will I get warranty? If they say the part will arrive in 10 days, will that be 10 months?
With any vehicle purchase there is an element of trust. Trust that they will fulfil their contractual obligations, legal obligations and most of all their own self-imposed obligations. If they cant keep a self imposed promise about communication, can they keep any other promise? Would you trust anyone who keeps breaking promises?