Americas Ask the dealer - Mossy Grenadier Texas

[Krabby]

Aluminum - we discussed when I picked mine up.

Mmmmmm - I'm not so sure. It was my understanding that the body shell is steel and the hood and doors ("hinged parts") were alloy. Perhaps that is different for NA Spec/2024s?

@Mossy Ineos Grenadier TX - can you confirm?

Edit - actually anyone with a truck and a magnet can confirm

 

[silvester3]

Mmmmmm - I'm not so sure. It was my understanding that the body shell is steel and the hood and doors ("hinged parts") were alloy. Perhaps that is different for NA Spec/2024s?

@Mossy Ineos Grenadier TX - can you confirm?

Edit - actually anyone with a truck and a magnet can confirm

I just checked with my Trialmaster.... [I'm also awaiting checker plates to be fitted & had same corrosion concerns].

Magnet does not stick to front doors, rear doors, 70/30 cargo doors, bonnet [hood] or front quarter panels on which checkers would be attached.
Magnet sticks to frame posts and rear quarter panels.

Hope that helps.
Ian

 

[MurphyMurph]

I just checked with my Trialmaster.... [I'm also awaiting checker plates to be fitted & had same corrosion concerns].

Magnet does not stick to front doors, rear doors, 70/30 cargo doors, bonnet [hood] or front quarter panels on which checkers would be attached.
Magnet sticks to frame posts and rear quarter panels.

Hope that helps.
Ian

Thanks Ian! Fingers crossed that’s the case.

 

[j.ironfab]

I just checked with my Trialmaster.... [I'm also awaiting checker plates to be fitted & had same corrosion concerns].

Magnet does not stick to front doors, rear doors, 70/30 cargo doors, bonnet [hood] or front quarter panels on which checkers would be attached.
Magnet sticks to frame posts and rear quarter panels.

Hope that helps.
Ian

That's interesting I would have guessed from the weight that the hanging parts would be steel. Makes me wonder where all the weight is coming from.

Can you check the roof as well? I would assume the roof is steel.

 

[silvester3]

That's interesting I would have guessed from the weight that the hanging parts would be steel. Makes me wonder where all the weight is coming from.

Can you check the roof as well? I would assume the roof is steel.

The roof is indeed magnetic.
Ian

 

[Krabby]

. Makes me wonder where all the weight is coming from.
l

The frame is super stout. I’d imagine that’s a good chunk of it.

 

[Kevin Mokracek]

Ashton, what are the dealers being told about tow hitch timeline? Any new info in this regard?

 

[Mossy Ineos Grenadier TX]

Ashton, what are the dealers being told about tow hitch timeline? Any new info in this regard?

Hi @Kevin Mokracek - No update yet, but we have an all-dealer update call this coming Wednesday. I will find out and report back!

 

[reauxheaux]

Ashton,

Are you aware of the status of the Belstaff jackets that owners of Fieldmasters/Trialmasters are to receive? IG seems to have indicated that dealers will have to codes, but not sure if those have been delivered or even if the dealerships know about the products.

 

[Mossy Ineos Grenadier TX]

Ashton, what are the dealers being told about tow hitch timeline? Any new info in this regard?

Hi @Kevin Mokracek -

Here is the latest update regarding the tow issue that has been a topic of concern for many customers. The estimated current target for the software fix is end of February.

The software is currently undergoing testing to ensure it functions as intended and meets Ineos' high standards for quality and reliability. The testing process is critical to ensuring that once the fix is implemented, it resolves the issue comprehensively and prevents any future complications. Once complete, it will then be "packaged" and delivered to dealers for them to easily update affected vehicles. Appreciate your patience, and I'll communicate any further updates as I receive them.

Ashton

 

[Mossy Ineos Grenadier TX]

Ashton,

Are you aware of the status of the Belstaff jackets that owners of Fieldmasters/Trialmasters are to receive? IG seems to have indicated that dealers will have to codes, but not sure if those have been delivered or even if the dealerships know about the products.

Hi @reauxheaux - Ineos instructed us to refer you to their customer care team for any Belstaff jacket questions. Their number is 1-833-494-4748. If you still have any questions after calling, let me know and I'll escalate it.

 

[reauxheaux]

Hi @reauxheaux - Ineos instructed us to refer you to their customer care team for any Belstaff jacket questions. Their number is 1-833-494-4748. If you still have any questions after calling, let me know and I'll escalate it.

Thanks! Called and they said may take up to 12 weeks but the contact will be made in email form and all the info to order will be in the email.

Actual email that followed the verbal:

Thanks for recent phone call.

I have just confirmed with a colleague that the timescales have actually changed. Please see the update information we have, "Once the customers handover of their Grenadier is complete, we’ll send them an email with a unique code and a link to the website where they can claim the jacket. Where they can simply use their email and code to log in, choose a male or female jacket in their size, and provide a delivery address. We’ll do the rest.’

The emails are sent out Monthly, given that there will be a cut off date, customers could potentially wait 6 weeks before getting their email. Please advise this if customers are waiting for the jackets."

Please do not hesitate to contact us if you need any further assistance.

 

[Mossy Ineos Grenadier TX]

Thanks! Called and they said may take up to 12 weeks but the contact will be made in email form and all the info to order will be in the email.

Actual email that followed the verbal:

Good to know, thank you @reauxheaux! I'll relay this to our team.

 

[grnamin]

Magnet doesn't stick to my Grenny front, but it sticks to the rear.

 

[Mossy Ineos Grenadier TX]

Magnet doesn't stick to my Grenny front, but it sticks to the rear.

Out of curiosity, what magnets are you or others putting on your Grenadiers?

 

[Krabby]

Out of curiosity, what magnets are you or others putting on your Grenadiers?

I think people are just checking to see what’s steel and what’s not. Probably just using household magnets.

But after seeing the burnt-out IG, it’s pretty apparent the whole front end is alloy.

 

[grnamin]

Out of curiosity, what magnets are you or others putting on your Grenadiers?

I used a fairly strong magnet I got from Home Depot and also a Texas flag silhouette flexible magnet. They both stuck to the bumpers and rear quarter panel.

 

[Mossy Ineos Grenadier TX]

I think people are just checking to see what’s steel and what’s not. Probably just using household magnets.

But after seeing the burnt-out IG, it’s pretty apparent the whole front end is alloy.

Burnt-out IG? What did I miss - link?

 

[Krabby]

Burnt-out IG? What did I miss - link

Link

 

[Mossy Ineos Grenadier TX]

I used a fairly strong magnet I got from Home Depot and also a Texas flag silhouette flexible magnet. They both stuck to the bumpers and rear quarter panel.

Gotcha. Didn't know if you had some decal/design that you were permanently putting on.