I also have a constructive call from Laura.I had a call from Laura ( Spanish but with very good knowledge of English ) 20 minutes ago. She was polite and keen to get honest opinion and answers as to customer service
from Ineos and dealers as well as the vehicle itself. I told her that I was happy to give these but hoped it wouldn't be time wasted if nothing happened as a result.
She certainly knew about the faults and problems experienced by fellow Forum members and the Forum itself - so maybe someone up there is listening and reading
our comments !!