Who is experiencing software or electrical gremlins?

[emax]

and that Ineos are working very hard

Wow, real news. Really comforting.

 

[DCPU]

I've heard of one owner who tracked it down to the plastic flaps that sit inside the rear quarter panels...

 

[simonpa]

She typed my answers verbatim and read them back to me. Seemed all very legit. The number was 0800 0853847.

I had a call from Laura ( Spanish but with very good knowledge of English ) 20 minutes ago. She was polite and keen to get honest opinion and answers as to customer service
from Ineos and dealers as well as the vehicle itself. I told her that I was happy to give these but hoped it wouldn't be time wasted if nothing happened as a result.
She certainly knew about the faults and problems experienced by fellow Forum members and the Forum itself - so maybe someone up there is listening and reading
our comments !!

 

[@nd]

I've heard of one owner who tracked it down to the plastic flaps that sit inside the rear quarter panels...

Thanks When i get a chance i will remove the interior panels and have a good look
Probably fit some sound proof matting at the same time.

 

[Wilaspira]

Thanks When i get a chance i will remove the interior panels and have a good look
Probably fit some sound proof matting at the same time.

I have a similar rattle (typically at c65/70 mph at c1900 rpm engine under load); thought it was in boot, mucked around with jack (but not convinced it was that), noticed the plastic cover to jack gave a hard (ie slightly loose fitting) noise when tapped and wonder if it might be this (but tape under it but didn’t address it) or alternatively one of the heat shields under the car? It is only slight but is aggravating particularly because the car is so quiet generally!

The vehicle does seem to have a resonance frequency at around 1800-2000rpm

 

[DCPU]

Thanks When i get a chance i will remove the interior panels and have a good look
Probably fit some sound proof matting at the same time.

No ~ it's the external quarter panel you need to access the flaps.

Get someone to close/slam one of the side doors whilst you stand at the rear quarter. It might replicate the noise you have been hearing... or not, and save you taking the parts off.

 

[nickelnoff]

Got mine on Friday. Beside the usual error messages I can’t lock with the remote. Unlocking works. Central locking with the key is my workaround. Anybody else with this problem? Battery is full.

Exactly the same. Picked mine up last Friday.

EDIT: I kept reading the thread…. Will check bonnet

 

[Shale Rider]

I wonder, does the immobiliser lock off the starter motor power. So could your issues be software related to the immobiliser and nothing to do with battery residual Ah capacity remaining.

The starter motor was turning over but just wasn't starting must have been an immobiliser ECU issue, it's not happened since. However, every single trip I have made brings a new error message for something! It normally clears by next trip but latest thing was it disconnected to the type pressure TPMS!

 

[@nd]

I've heard of one owner who tracked it down to the plastic flaps that sit inside the rear quarter panels...

Just had my head under the back wheel arch and the plastic flaps could be the cause .
It looks to me that the wheel arch mouldings(flaps) should be mounted behind the mud flaps, the top is but not the bottom of the moulding. cant get the mud flaps off ATM so quick fix two self tappers to hold the two together and see if it makes a difference.

 

[DCPU]

Just had my head under the back wheel arch and the plastic flaps could be the cause .
It looks to me that the wheel arch mouldings(flaps) should be mounted behind the mud flaps, the top is but not the bottom of the moulding. cant get the mud flaps off ATM so quick fix two self tappers to hold the two together and see if it makes a difference.

There's a thread for that issue ~ Ineos have not responded to my query as to the correct fitting of these:

https://www.theineosforum.com/threads/rear-mud-flaps-correct-fitting.12412185/

 

[@nd]

Its not the plastic flap taking the spare wheel off, i think it is the back doors??
I had similar with an early Nissan Patrol
Wheel off see what happens tomorrow.

 

[Orcmurd]

New gremlin today, battery percentage charge showing as 0%. Cleared after several restarts.

 

[Znarfgh]

Hi Jean,

Sorry to hear about the error codes, but more so, the failure of the vehicle to move. @Logsplitter described something similar back on page 12 of this thread.

The bones of the Grenadier are absolutely amazing, and are exactly what all the enthusiasts wanted. These issues with modern vehicles though, are so frustrating. Your scenario of "stuck on a railroad" is exactly what has made me uncomfortable about buying a new car. There is a gut feeling I have that just prevents me from pulling the trigger; when I tell a vehicle to go, I damn well want it to go. It is an obvious safety issue - for many more scenarios other than being stuck on a railroad track.

To make matters worse, the gear selector just doesn't provide the feedback necessary to know exactly what is going on in those moments of urgency. I drove the Grenadier twice off-road. The first drive went great, and the vehicle did exactly what I wanted, and felt fantastic off road.

On the second drive, I crested a hill, and was about to start descending down a fairly steep grade. I clicked the gear selector over to the left, into manual mode. Of course, there is no good indicator that you are in manual mode with this gear selector - and my eyes were on the trail (which was narrow, involved a turn, and then a steep descent) - not on the dash (where an indicator light comes on). In a Jeep Wrangler, or Gladiator (both using the ZF 8-speed), and in a Toyota 4-Runner, the gear selector physically moves over to the left, with a very positive and tactile engagement. You can see it in its new position, but more importantly, you can feel it move and lock into the new spot (so you do not actually have to look at anything to confirm). It turned out, when I shifted the Grenadier selector to the left, it did not engage manual mode - most likely my mistake in not pushing it far enough to the left. But I thought I was in manual mode. So I start going down the hill, and I click the gear selector forward. In manual mode, this would have dropped the vehicle down a gear (to give me better engine braking on the steep descent). Instead - because the vehicle was still in drive - clicking forward put the truck into neutral - and I took off down the hill like a bat out of hell. I quickly regained control of the car, using the brakes, and by putting the gear selector back into drive, but things could have gone quite badly. This is a very poor design. Yes - the mistake was certainly mine - but that is not a mistake you can make with a manual transmission, or with automatic transmissions that use a gear selector with a different design; in particular, a gear selector that moves, and provides positive engagement - not one that pivots, and then returns to it original location.

I really wanted a Grenadier, and would buy one despite the fact that I believe it is now overpriced here in the U.S. But I won't buy a vehicle that I believe to be overpriced, that also has what - to me - are significant shortcomings. Its been hard wrapping my head around not buying a Grenadier, but I believe I am now there.

Anyway - I am really glad to hear that you are otherwise loving the truck - I know that you have been looking forward to it as long as I was. I hope the little glitches, and this bigger one, get resolved for you!

2015 Jeep Grand Cherokee has a similar type of gear selector which will also go into neutral if you push the stick forward. You just learn to be more careful but my point is that other vehicles have similar shortcomings.

Someone also mentioned the gearbox disengaging Drive when a door is not closed. Thank Jeep for that as they installed a software upgrade after an incident in the US where a child was killed by a rolling car.

Again, another annoying trait of modern vehicle sofware.

 

[Znarfgh]

the bmw gearbox seems like an awful choice for a 4wd engagement transmission. seems like many modern gearboxes are barely suitable for new street cars without them being annoying, and wondering what gear you're in. but trying to make on the fly adjustments with the grenadier in taxing situations when you need them shouldn't result in guesswork. with each passing day, more red flags appear with this car.

Not a BMW gearbox - it's made by ZF. Software programing is the issue, not the gearbox.

 

[Logsplitter]

Collected my Grenadier this afternoon after going in for fault diagnosis. Apparently everything has been checked inc problems identified on other vehicles. A wiring loom has been re routed as a bend in it was too tight a power steering pipe moved/adjusted and clips/protection added where there is potential for rubbing pipes. I’m told a very thorough check over has been carried out inc numerous test drives. I feel reassured this has all been checked.
one software fault showed on the drive home “ecall error”
Rhino rack roof rack has been fitted and seems a very solid piece of kit.
Hopefully can get the software update before shipping if not will hope to get done in South Africa

Further to my power steering fault. I was going to give a full report once the issue had been rectified but it hasn’t been so here goes.
After collecting my Grenadier I drove 30 odd miles back to work and then parked in the car park whilst at work until Friday 30 June. On Friday 30th was supposedly taking a short journey along the coast but at the first major traffic light junction in Poole the power steering failure light came on in the main infotainment screen and also the small display screen behind the steering wheel. Steering extremely stiff. As I was in traffic I decided to try and continue my drive as would have caused mayhem if I just stopped and called the AA in the position I was in. Turned the engine off three times to try and re boot but to no avail. Managed to drive through Poole with no power steering but it takes the strength of Tarzan. 20. Minutes drive then a few bong noises and flashing lights then power steering came back. This happened around four time on the journey with power steering not working for the majority of the 45 minute journey. After phoning Harwoods it was suggested I phone the AA to get the vehicle recovered. Saturday morning phoned the AA and was recovered within an hour and vehicle taken to Harwoods. Tried to get the complimentary car via the AA cover but after 25mins on the phone and the fact that I would have to pick the car up from the car hire depot and drop it off at the nearest car hire depot to my destination I gave up and got a lift from a friend.
Monday morning the Grenadier was checked by Harwoods technician and a senior tech from Ineos themselves. After reading the codes this was found. Qoute :-“found the issue as the codes are pointing towards the Gateway Control Module. This is the control module that allows the other control modules to ‘talk’ to each other. He has sent his findings off to INEOS engineering, and we must await the go ahead ”. Gateway control module Part was ordered and supposedly arriving yesterday to be fitted Monday but in true Ineos style the part hasn’t arrived yet.
Two weeks tomorrow and we are supposed to be driving to Rotterdam to drop the Grenadier off for shipping to South Africa. But that’s three weekends now that I havn’t had my vehicle for doing all the preparation and trial packing. Extremely frustrating to say the least and lot of financial outlay for shipping, insurance, carnet, ferries. Flights etc. what a f—- up.

 

[JOB]

Over 1000 miles on the Grenadier and can’t recall the last time it displayed an error message. What is more annoying is the wheel alignment and fact the dealer workshop can’t get it in for another week or so. Of the four of us who use the Grenadier, only one doesn’t really get on with the steering. I think time spent behind the wheel will solve that problem.

Meanwhile on the subject of Gremlins in new vehicles, everyone gets very excited about the odd warning bong in the Grenaider “no manufacturer should ever release a vehicle in this state”, blah blah blah.. Well I’m quite pleased that we are (I think) the first operator in the U.K. to have the new DAF XDC 8 wheel tipper on demonstration for the next few weeks. It arrived on Wednesday, with 170km on the tacho, loaded with kit, cameras everywhere, LED lights and digital displays. We have run DAF trucks for many years and one of the appeals is their competitive simplicity and robustness.

Before the truck left the yard on Thursday morning “Engine Malfunction was displayed on the dash.” Dealer advised don’t worry about that. By Friday lunchtime some vital info had vanished from the digital driver display - outside temperature, coolant temperature, mileage l, fuel and adblue level had gone on strike. They are yet to return and I couldn’t get hold of the man from DAF yesterday afternoon.

This is irrelevant to our Grenadiers but I am sharing to demonstrate how well (in my opinion) Ineos have done to launch a fresh out of the box model which has no more electrical botherations than a proven manufacturer.

Overall, the XDC for those who care, seems to be much improved over the CF - so much power! 20 tonnes on its back hardly seems to slow it down, the transmission and steering (DAF weak points) are now as good as anything but I don’t think I would buy one until some of these issues have been fixed with either a model year change or mild facelift.

 

[gkhaldi]

I am curious, those that have collected the Grenadier - how many are experiencing SOFTWARE / ELECTRICAL GREMLINS?

So far several software error messages but nothing that prevents the IG from working.

However, I had a airco failure. Had to go back to the dealer because I suspected that there was not enough airco gas coolant loaded. The inspector performed a leak test and I was right. Only 0,1 bar of gas on the system. They filled it and now it works fine, very fine. The guys at the dealer said they haven’t seen any IG cool this good so they checked 2 more. Pressure to low. Seems like all grenadiers coming from the factory aren’t properly filled.

Maybe we should mention this in a main thread.

 

[Trialmaster]

So far several software error messages but nothing that prevents the IG from working.

However, I had a airco failure. Had to go back to the dealer because I suspected that there was not enough airco gas coolant loaded. The inspector performed a leak test and I was right. Only 0,1 bar of gas on the system. They filled it and now it works fine, very fine. The guys at the dealer said they haven’t seen any IG cool this good so they checked 2 more. Pressure to low. Seems like all grenadiers coming from the factory aren’t properly filled.

Maybe we should mention this in a main thread.

The AC info is most definitely worth mentioning on the AC thread.

 

[Trialmaster]

Further to my power steering fault. I was going to give a full report once the issue had been rectified but it hasn’t been so here goes.
After collecting my Grenadier I drove 30 odd miles back to work and then parked in the car park whilst at work until Friday 30 June. On Friday 30th was supposedly taking a short journey along the coast but at the first major traffic light junction in Poole the power steering failure light came on in the main infotainment screen and also the small display screen behind the steering wheel. Steering extremely stiff. As I was in traffic I decided to try and continue my drive as would have caused mayhem if I just stopped and called the AA in the position I was in. Turned the engine off three times to try and re boot but to no avail. Managed to drive through Poole with no power steering but it takes the strength of Tarzan. 20. Minutes drive then a few bong noises and flashing lights then power steering came back. This happened around four time on the journey with power steering not working for the majority of the 45 minute journey. After phoning Harwoods it was suggested I phone the AA to get the vehicle recovered. Saturday morning phoned the AA and was recovered within an hour and vehicle taken to Harwoods. Tried to get the complimentary car via the AA cover but after 25mins on the phone and the fact that I would have to pick the car up from the car hire depot and drop it off at the nearest car hire depot to my destination I gave up and got a lift from a friend.
Monday morning the Grenadier was checked by Harwoods technician and a senior tech from Ineos themselves. After reading the codes this was found. Qoute :-“found the issue as the codes are pointing towards the Gateway Control Module. This is the control module that allows the other control modules to ‘talk’ to each other. He has sent his findings off to INEOS engineering, and we must await the go ahead ”. Gateway control module Part was ordered and supposedly arriving yesterday to be fitted Monday but in true Ineos style the part hasn’t arrived yet.
Two weeks tomorrow and we are supposed to be driving to Rotterdam to drop the Grenadier off for shipping to South Africa. But that’s three weekends now that I havn’t had my vehicle for doing all the preparation and trial packing. Extremely frustrating to say the least and lot of financial outlay for shipping, insurance, carnet, ferries. Flights etc. what a f—- up.

Fingers crossed @Logsplitter the module turns up on Monday. I imagine Harwood's are doing their best - but time is running out. Maybe they can rob from their demo, as you need the vehicle ASAP.

 

[Logsplitter]

Fingers crossed @Logsplitter the module turns up on Monday. I imagine Harwood's are doing their best - but time is running out. Maybe they can rob from their demo, as you need the vehicle ASAP.

Yes Harwoods are doing their best and to be fair People higher up the chain at Ineos have been supportive and trying to speed things long. It’s my frustration at not being able to do anything and the fact I’ve been reading up on the parts support that leaves much to be desired.
I can accept things going wrong or breaking. S—t happens but just get it sorted promptly is where I’m coming from. If it takes a week or more to get a part In the U.K. just think how long it would take in more remote regions of the world.

PARTS SUPPORT​

We know you depend on your Grenadier. You can’t afford costly downtime. So, our approved network of local workshops will carry common parts and we’ll aim to provide delivery in maximum 48 hours for any we don’t have on the shelf.