Still nothing from Ineos - even though it's supposed to be a 1st Feb delivery. Annoying to say the least.
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When is a rant not a rant?I know I will have to be patient, but I am not.
Anyway, nice that they called me!
Probably a scammer, trying to pinch your build slotBecause my dealer Hedin in Belgium couldn’t give me information about my production date or delivery anymore, I had a life chat last Friday with Ineos in French.
The woman was friendly, and told me (after some questions and vague answers) that they would reply by e-mail.
The e-mail (same day) didn’t answer my question, only told me how I could see my configuration on my account. Only problem is: I can’t see my configuration anymore on the website, it says: “no order”.
Quite disappointed …
And then this morning I got a telephone call from Britain. Usually I don’t pick it up (quite some scammers use British numbers). But this time I did!
It was Ineos, Hallelujah!
The guy was a nice French speaking guy, weird accent, but nice chap.
In fact, no more precise information, vague information, and partly erroneous:
I know I will have to be patient, but I am not.
- We have delays
- Delivery probably April for you
- Contact you dealer (I did)
- You can see your configuration on the website (not true, see above).
- You will get an e-mail for signing the contract (not true, I signed in September last year with my dealer Hedin Belgium).
- Be patient, everything will be OK.
Anyway, nice that they called me!
Hi Jean,Because my dealer Hedin in Belgium couldn’t give me information about my production date or delivery anymore, I had a life chat last Friday with Ineos in French.
The woman was friendly, and told me (after some questions and vague answers) that they would reply by e-mail.
The e-mail (same day) didn’t answer my question, only told me how I could see my configuration on my account. Only problem is: I can’t see my configuration anymore on the website, it says: “no order”.
Quite disappointed …
And then this morning I got a telephone call from Britain. Usually I don’t pick it up (quite some scammers use British numbers). But this time I did!
It was Ineos, Hallelujah!
The guy was a nice French speaking guy, weird accent, but nice chap.
In fact, no more precise information, vague information, and partly erroneous:
I know I will have to be patient, but I am not.
- We have delays
- Delivery probably April for you
- Contact you dealer (I did)
- You can see your configuration on the website (not true, see above).
- You will get an e-mail for signing the contract (not true, I signed in September last year with my dealer Hedin Belgium).
- Be patient, everything will be OK.
Anyway, nice that they called me!
In fact my last build date according to Hedin Belgium was January!
Excellent news a successful landing !! looking forward to your pictures and your opinions on the truck, well done!Well, perhaps I will make some jealous ...
I got a call from my Belgian dealer (Hedin), who new that I contacted Ineos directly.
And he told me that he was informed that he will soon get 7 cars: a demo car first, and 6 customer cars. My car is one of the 6 cars! He couldn't tell me when, but I suppose he will get them still this month.
I think you deserve it! You need a vehicle which is capable to bring you safe and warm to the visit of your grandchildren!Well, perhaps I will make some jealous ...
I got a call from my Belgian dealer (Hedin), who new that I contacted Ineos directly.
And he told me that he was informed that he will soon get 7 cars: a demo car first, and 6 customer cars. My car is one of the 6 cars! He couldn't tell me when, but I suppose he will get them still this month.
My dealer will probably get "my car" in February, but I still think the hand over will be in March. But that is OK for me. I hope (for you) that you will get yours firstExcellent news a successful landing !! looking forward to your pictures and your opinions on the truck, well done!
No change here, awaiting the February Delivery , Januarys opportunity having evaporated
Good for you.My dealer will probably get "my car" in February, but I still think the hand over will be in March. But that is OK for me. I hope (for you) that you will get yours first
I would guess that there are also cars on their way to Germany. But Hedin isn't a dealer or retailer in Germany as far as I know.
Hey Luc, my contact person at Hedin is Erik Vanslembrouck. I don't know Rob, probably the new guy that was hired by Hedin to help Erik.Dear Jean, I 'am sure everything is going to be top with the Grenadier. Rob from Hedin Lokeren is a great dedicated guy. Rome isn't buil on one day. Glad your are going to be one of the first. We ordered a few weeks ago.
Hey Jean, yes Erik is his boss I think. His first ever contract he signed with us. Had toi take a picture. The guy is top dedicated, young but going the way which you surely understand.
I'm pleased for you @Jean Mercier (and very envious). Prepare to be bombarded with questions, we'll give you 1 week to get acclimatise then we'll start
I will not give him a week! It’s his fault if he is such a nice guy that gets one of the first vehicles. Not mine!
