The sarcasm is fantastic.I'm not sure if you are serious, but I did reply on Friday:
"Tina
It's Friday afternoon. Perhaps you have had a long week, and I appreciate your effort in wanting to clear the decks of old queries before starting afresh next week.
This simple query has been unanswered for 2 months and 13 days.
However, in your zeal to respond you appear to have actually completely ignored the question actually asked.
Perhaps you could review my question, which I took the effort to illustrate with photos, and to which you originally gave a case reference of 101062, and provide the answer as to which way is actually the correct way. "
So far no reply...
By the way, Hedin staff was trained by Ineos, got it?
![Wink ;) ;)](https://cdn.jsdelivr.net/joypixels/assets/8.0/png/unicode/64/1f609.png)
(For new people on the forum: HEDIN isn't an abbreviation, it is my dealer)