Americas No emails sent for GrenadierEvents.com to reservation holders?

[devo]

Reserved in May 22. I have been checking every couple of weeks for a year in these forums. Then I sign on here and see that I missed MULTIPLE events in the US? I asked multiple times to IG staff and emails over the past year and they said "dont worry you will be contacted with updated dates".

How did these folks find out about these events? Did I miss something?

 

[Krabby]

Sometimes things get caught in spam filters but some people were having settings issues with the Ineos accounts.

 

[Norville]

Sent via email. The last drive event email was sent 4/17 to my inbox. The dates were through 5/12 in that email. Received other general updates as well, such as the updated q&a vids.

 

[devo]

Nah. Nothing at all. The only email I have received front anything IG related was today about forum upgrades. Im pretty disappointed about it tbh. Now I have to drive 10 hours to the middle of IL.

 

[Krabby]

Where are you located @devo

 

[devo]

Detroit ish, Michigan... BUt I was just in Orlando. Face Palm.

 

[Krabby]

Detroit ish, Michigan

The Midwest has not had any events afaik but Chicagoland should be and I think Toronto too, not that either of them are all that close to you.

 

[devo]

I just found out about the IL event near Chicago today when I got the email about the "forum updates". Hopefully I get added to the list asap so I can register for the IL event as its my only option now. It wont let you register if you are not on the allow list.

 

[ADVAW8S]

I just found out about the IL event near Chicago today when I got the email about the "forum updates". Hopefully, I get added to the list asap so I can register for the IL event as it's my only option now. It won't let you register if you are not on the allowed list.

I had/having similar issues with my email. Partly my fault but also Ineos's. When I made my reservation 0n 9/29/22, I couldn't get into my original account so I made a new one off of my work address. Not thinking I was leaving the company after 17 years under the belt. I was racing against time and figured I wanted a low reservation number. Well, another company convinced me to jump ship and I can't get Ineos to change my email to a current one. I had them add an email and that doesn't get any notification. Each time when I speak to them, they say they have fixed the problem and send me a personalized confirmation email. Still get crickets. I suggest calling Ineos and having them check to make sure all your email and text options are set to receive. Then have them email the events team with the email that you used to reserve the car and the email you used to sign up if that was different. I did it and it at least got me a seat behind the IG next week.

 

[IG_in_AZ]

Shoot an email to eventsAmericas AT ineosgrenadier.com

@devo

 

[Bigstein]

I am in the same boat. Made my reservation March of 22’. Have not received any email updates since. But I am watching and waiting as patiently as possible to be able to convert to an actual order. Ready to get my hands on this.

I think of cars/trucks as tools, nothing gets me excited they just have a jod to do. But this truck has me excited to get my hands on it and go out and play. Hope it lives up to my expectations. Will see.

 

[MileHigh]

What about your communications setting on the website? Mine for some reason would change back to ‘no contact’ and I had to change it back a couple of times.

 

[devo]

I got an email back from INEOS and it was not helpful at all. I told them my email was not on the "allow list" when trying to sign up for an event. (I can fill out the form for Chicago but at the end it says.... "not on allow list.")

The helper just asked if I knew how to sign in to the website. Face palm. It's pretty frustrating as it is now only 3 days away.

I guess I just have to buy the truck sight unseen? I am thinking of just showing up to the event and letting them figure out how to set it up. Its a 6 hour drive one way though.

Is there any INEOS admins / employees in here?

 

[MileHigh]

I don't know where 'allowed' comes from? Is it that
-The email you are using isn't the same as the one on your reservation
-Could it be that you haven't 'allowed' notifications?

And then press Manage preferences under Marketing Prefereneces:

 

[painter]

Same deal here. Zip for the Vancouver Event.

Thanks to this forum I went to the events page and found the planned event. At that time bookings weren't open but one could register interest. Did that for two car reservations.

Since then I see on my own that bookings are open but nothing from Ineos for either registration holders or registered interest.

Ive never shown any interest in their swag they flog of their cycle team etc, yet regular emails abound (like I'm going to wear their chit when they ice me ).

Funny Co. Want to buy a car ? you gotto work for it !

 

[devo]

Setting this "on" to get the cyclist swag and other fluff I dont believe will get me signed up for an event in 3 days.

Does anyone have the link to the forms to sign up for the events? It was something like GrenadierEvents.com or something like that. I cant seem to find the link in here again.

I have never worked this hard to buy a car.

Thank you.

 

[JonSutton]

No consolation guys but I’ve had similar experience in the UK. Nothing about events or test drives, etc. Have though signed a purchase contract. Ordered day 1, May 18th after early reservation. It feels like pot luck, c’est la vie. The product looked good when I examined a production build similar to my spec.

 

[painter]

Setting this "on" to get the cyclist swag and other fluff I dont believe will get me signed up for an event in 3 days.

Does anyone have the link to the forms to sign up for the events? It was something like GrenadierEvents.com or something like that. I cant seem to find the link in here again.

I have never worked this hard to buy a car.

Thank you.

here's one but there may be other pages elsewhere
https://grenadierevents.com/

 

[ryket]

I sent customer service an email telling them which event I wanted to sign up for, and they put me on the list. I wouldn't just wait for an email to arrive as you may be waiting a while .

 

[painter]

I sent customer service an email telling them which event I wanted to sign up for, and they put me on the list. I wouldn't just wait for an email to arrive as you may be waiting a while .

Oh I agree. Going forward in this process I expect there will be a lot of squeaky wheels.

I've read a number of comments on here akin to, "it will come when it comes" and, "thinking out loud about it won't help". Maybe that's a laid back cultural thing, but IA better be ready for NA 'cause they're gonna be busy !