I was considering getting the LeTech ladder, but I'm a little disappointed with one element of its design - the straight-across second-top rung puts it close to the window, pretty much guaranteeing that your shoe is going to repeatedly make contact with the window and reduce your 'step-on depth', especially when disembarking.
I contacted LeTech directly with the following suggestion + marked up picture - to match the extended step from lower down the ladder. Another way of putting it, is to say that they should mirror the second-top rung of the original INEOS ladder, which already steps out.
I received a reply from them that included the following opening statement:
"One of the reasons we developed our own ladder was to make it easier to climb onto the roof. When the INEOS landed in our showroom, my father climbed onto the roof and immediately had the problem of his shoes touching the car".
But frustratingly the reply went on to say that they "cannot remove the one rung", which is not actually what I was suggesting. I replied to this effect, but got no further response. To be honest, if the straight-across rung is a structural member (which I can't believe it is), then why not simply add an additional step-out rung as they do further down?
I'm disappointed, as I would have bought it if this modification was made. When climbing down off the roof, this step is (for me) the most critical one, which the original ladder gets right.
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