- Local time
- 11:18 AM
- Joined
- Dec 28, 2021
- Messages
- 651
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- 2,601
Yesterday I was sent a "Grenadier Quality Survey", (14/06/2023 16:00), which I have completed and sent.
In retrospect, I should have taken much more time to consider what I needed to say, rather than letting it go as a cathartic rush. If you are sent a survey, I'd suggest writing out a list of things you want investigating/fixing, so you don't leave anything out, before completing it. They will also ask you what you like about the vehicle and the one thing you would change. As for the estimate of 10-15 minutes to complete, let's say, like the Grenadier, completion was rather delayed!
The nature of the on-line questionnaire means you cannot go back and change anything.
I am hoping they will re-contact me, as I would like to refine my irritations with a vehicle that is so nearly all I want. My major bugbear is the lack of the Workshop Manual, the dedicated parts list and that I probably know more about the vehicle than the dealer staff. (I can live with the flaky error messages, the slightly soapy plastics marking in use and the infotainment going dark-screen at awkward moments, as I expected a bit of that with being an early adopter of a new build vehicle, but I expect them to be sorted over time).
In retrospect, I should have taken much more time to consider what I needed to say, rather than letting it go as a cathartic rush. If you are sent a survey, I'd suggest writing out a list of things you want investigating/fixing, so you don't leave anything out, before completing it. They will also ask you what you like about the vehicle and the one thing you would change. As for the estimate of 10-15 minutes to complete, let's say, like the Grenadier, completion was rather delayed!
The nature of the on-line questionnaire means you cannot go back and change anything.
I am hoping they will re-contact me, as I would like to refine my irritations with a vehicle that is so nearly all I want. My major bugbear is the lack of the Workshop Manual, the dedicated parts list and that I probably know more about the vehicle than the dealer staff. (I can live with the flaky error messages, the slightly soapy plastics marking in use and the infotainment going dark-screen at awkward moments, as I expected a bit of that with being an early adopter of a new build vehicle, but I expect them to be sorted over time).