It would have taken him no time at all.But it might save him a fair amount of time answering such queries?
It saves me clicking on some shipping link every day to see if the ship has moved

I really don't care whether my agent <reaches out> to me. Don't care if I get freebies or warm fuzzies!
As long as the car is delivered , and any disorder repaired under warranty ASAP.
For me it's a clinical transaction. He does his job and I do mine.