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The endless delays I suspect are because the architecture Ineos have adopted is far more complicated than a simple hand held diagnostic device. I'm presuming "they've" opted for a cloud setup enabling Ineos "command central" to essentially log every vehicle which comes off the production line for its entire service life. Obviously they won't want us plebs interfering with that.
www.bosch-mobility.com
Virtually every factory diagnostic tool is like this currentlyThe endless delays I suspect are because the architecture Ineos have adopted is far more complicated than a simple hand held diagnostic device. I'm presuming "they've" opted for a cloud setup enabling Ineos "command central" to essentially log every vehicle which comes off the production line for its entire service life. Obviously they won't want us plebs interfering with that.
One gets an inkling from the Bosch description of its Grade-X system...
I first came across this with a friend's Citroën several yrs ago. Another good mate ( retired engineer) tells me that John Deere farm machines are managed similarly.... which US many farmers are rebelling against under the "right to repair" movement.GRADE-X vehicle diagnostics
Software solution using common data across the whole vehicle lifecycle
Australian-delivered vehicle here.
I have been stopped in the street many times by people asking about the vehicle. Often they ask about support, particularly out in central Australia. I don't lie to them. It is a serious concern for me. Even if i don't breakdown and just need an oil change i cant get rid of the annoying "service due" waring that blocks some parts of the screen. There are less dealers in Australia now than when launched so service is getting worse, not better. if people cant get support they will not buy. Compare the Gren support to 70 Series support and they are chalk and cheese.It is quite frustrating, especially for people far away from everything (this isn't my case of course) that Ineos doesn't keep its promises that we should have been able to service our cars ourselves, and have access to documentation, dealers nearby, etc.
I really thought that they (Ineos Automotive) would from the beginning provide us with an extraordinary "new" customer oriented approach, something never done by any other car manufacturer.
The contrary has been true, as far as I know:
And ... they are watching this forum, and never show up, or the very few that showed up, did disappear as fast as they appeared.
- no Bosch Service Centers
- no access to the technical documentation
- no possibility to reset fault codes ourselves
Even at my "not 4x4 dedicated dealer", several people watch sometimes this forum. This was confirmed last Monday to me, by a new employee whom I saw only one time some months ago. "Ooh yes, you are the guy who posts sometimes on the forum"
So, Ineos lurkers: please, change your customer approach!
This looks like a winner.
Group buy. Send your receipts to “Sir” Jim for reimbursement.So who's grabbing ESI[tronic]?
Put Ineos Grenadier in the search box here https://www.downloads.bosch-automotive.com/en/vehicle-coverage-esitronic-evolution
Yes, I did just this.
