Belstaff Jacket email from IA

[RobS]

Due to a change in systems, there’s now going to be a short period where you won’t be able to claim your Belstaff jacket as part of your Grenadier specification.

We’re doing everything we can to minimise delays and whilst we don’t have a date, we will communicate as soon as we are back up and running.

In the meantime, thank you for your patience. If you have any questions, please contact us using the link below.

We’ll be in touch as soon as you can claim your Belstaff jacket. If you have already claimed successfully, this will not apply to you.

Has anyone in the US received their respective jackets?

 

[Chadd7]

I did

 

[ecohen2]

I didn't even know I was eligible for one!

 

[Krabby]

Just got it too.

 

[shiv.nandak]

Been waiting for 5 months already, but at least we are in the middle of summer (in the US).

 

[Krabby]

Would be a nice late September acquisition.

 

[IGL]

I received this email in Germany too.
That is a very vague and poor statement: "as long as we don't have a date". How do you plan, test and implement new (IT-)systems?

 

[Waynetteb]

What site do you go on in order to get the jacket?

 

[zvakanaka]

Jackets! Not a word other than this latest email. I had thought we weren’t going to get the jackets in the USA. I’m still trying to get my original $450 deposit back.

 

[jucumari]

I got the same email today. It came from the email address I provided my dealer, so perhaps they provided it to Ineos and something was triggered on the corporate end?

 

[nuclearbeef]

I did

You got your jacket in the US?
You would be the first I've heard of.

I took delivery back in December and haven't heard a peep regarding the jacket until the above referenced email.

 

[flynnsk]

You got your jacket in the US?
You would be the first I've heard of.

I took delivery back in December and haven't heard a peep regarding the jacket until the above referenced email.

Same. All but given up when the email arrived, only to disappointed.. again. More resources seemingly being assigned to upsell (see Arcaneworks, for example) rather than fulfilling original intent (hello 'Service Manual').

 

[Chadd7]

You got your jacket in the US?
You would be the first I've heard of.

I took delivery back in December and haven't heard a peep regarding the jacket until the above referenced email.

No I got the email. I took delivery in Dec too. No jacket.

 

[TheDocAUS]

Anyone actually received a jacket in the last few months?

Mine was ordered over 6 months ago. I asked the dealer to chase it up.

 

[zvakanaka]

Nothing , we ain’t getting them me thinks

 

[TheDocAUS]

Nothing , we ain’t getting them me thinks

Happy to admit, I wanted the car far more than a jacket.

 

[Nadir5]

Took delivery of my Grenadier in August, never got an e-mail. When I asked the dealer they had no info. Not a deal breaker, though!

 

[holdmybeer]

More resources seemingly being assigned to upsell (see Arcaneworks, for example) rather than fulfilling original intent (hello 'Service Manual').

Yeah, I agree. It's a low-integrity move for IA to stop talking to existing, paid, customers about promises made, all while starting brand new shiny projects.

Hey, IA has paid and idle employees just sitting around since production stopped. So deploy some people to take jacket orders and ship them off! And "Export to PDF..." or whatever it takes to deliver service manuals!

 

[255/85]

Maybe Belstaff Jackets are the missing trim piece that has the production line shut down?

 

[nuclearbeef]

It will be a year in December since I took delivery of my Gren.
Nothing but crickets on the jacket.