Something that struck me with regard to the large power cables under the rear seats was that near identical cables had labels on from 3 separate suppliers.
Am pretty sure it's the same one circled above.
I assume they have a supply contract with someone for cable that meets certain specifications and approvals.
It doesn't seem like a diseconomy to me, in the case of non-complex parts such as a high-power cable (copper braid or similar, insulating sheath and simple connectors...). It has always been done, in similar cases, to turn to different suppliers, to be sure of always having the supply, especially in these times of scarcity of supplies...
, excuse my sarcasm.
You are a patient manMy dealer Hedin is as always "very proactive" with communication
I told them by e-mail that I had postponed my departure to Hungary with one week and asked feedback on the delivery of my low pressure airco pipe.
Answer: "yes, the airco pipe was delivered this week, when can you come?"
Me: "tomorrow or the day after"
They: "not possible, the soonest is August 18 due to a busy work schedule"
Me: "not possible: I will be in Hungary then"
What if I hadn't asked? Would they ever have warned me?
But I am happy, my airco will probably work in winter
Seriously? That’s terrible. I know you’re not too far from your dealer - are there any other options?My dealer Hedin is as always "very proactive" with communication
I told them by e-mail that I had postponed my departure to Hungary with one week and asked feedback on the delivery of my low pressure airco pipe.
Answer: "yes, the airco pipe was delivered this week, when can you come?"
Me: "tomorrow or the day after"
They: "not possible, the soonest is August 18 due to a busy work schedule"
Me: "not possible: I will be in Hungary then"
What if I hadn't asked? Would they ever have warned me?
But I am happy, my airco will probably work in winter
Hedin, need to reconfigure their priorities. The bad publicity they are earning by treating their customers this way is not acceptable.My dealer Hedin is as always "very proactive" with communication
I told them by e-mail that I had postponed my departure to Hungary with one week and asked feedback on the delivery of my low pressure airco pipe.
Answer: "yes, the airco pipe was delivered this week, when can you come?"
Me: "tomorrow or the day after"
They: "not possible, the soonest is August 18 due to a busy work schedule"
Me: "not possible: I will be in Hungary then"
What if I hadn't asked? Would they ever have warned me?
But I am happy, my airco will probably work in winter
That was Hedin Switzerland
, indeed same company, and I saw the nickelnoff problem, fantastic help of course. Perhaps I should hope to be stuck in the middle of nowhere too?
Yes, I'd understand that for the likes of the majors who may be ordering in multiples of 10,000 at a time or per call off.
Well, that's not terrible at all for me, because I hate airco, seldom use it when on my own: I have windows and (leaking) safari roofs.
If you were lucky they could give you their "Sound of Music" limited edition demo vehicle as a courtesy car:That was Hedin Switzerland
That looks like the same issue as the one in the first post of this thread:
Yep same issue.
all within 24 hours drove to the dealer, got their demo car and they then returned my car back to me. Well done Heritage Gloucester. I live about an hour away and could not wait there all day so a great solution with the demo car, I would rather of not had to drive there and back but better than waiting for them to be able to pick it up. I don't know when they could have done that but probably not this week, to be fair i did not ask just keen to get it there and fixed. I also got to test the petrol one for the day. It's faster and thirstier.... Prefer the Diesel overall. Still waiting for my free brolly!
Low(er) temp coolant system
