The Definitive Jacket thread.

Knysna

Grenadier Owner

Local time

6:31 AM

Joined

Nov 6, 2023

Messages

37

Location

Leavenworth, WA, USA

• Thursday at 8:18 PM

• #21

Received my jacket yesterday!

 

Attachments

• 
  IMG_0133.jpeg

  3.7 MB · Views: 25

LeeroyJ

Grenadier Owner

Lifetime Supporter

Local time

4:31 PM

Joined

Oct 30, 2023

Messages

228

Location

Arizona, USA

• Thursday at 8:36 PM

• #22

Knysna said:

Received my jacket yesterday!

Click to expand...

Did you buy your IG from Elliot Bay dealer? If so, when did you get your vehicle? I'm wondering if I should be making some calls.

 

ecohen2

Photo Contest Winner

Grenadier Owner

Local time

7:31 AM

Joined

May 16, 2024

Messages

192

Location

Boulder, CO, USA

• Friday at 7:46 PM

• #23

I still have an open ticket with Ineos regarding this and asked for an update...

 

Carolinaride

Grenadier Owner

Local time

9:31 AM

Joined

Aug 12, 2022

Messages

120

Location

Charlotte, NC, USA

• Friday at 7:52 PM

• #24

ecohen2 said:

I still have an open ticket with Ineos regarding this and asked for an update...

Click to expand...

Let me know how that goes. I find i get progressively more humorous British excuses each time.

 

CJV

Grenadier Owner

Local time

9:31 AM

Joined

Jan 29, 2023

Messages

97

Location

Pennsylvania U.S.A.

• Friday at 9:06 PM

• #25

I received this email in response to my question about where I was in the queue last week:

Hi Chris,
Thank you for your email. You are correct that we are processing requests in the order they were received, this is a very popular program and so we are processing an extremely high number of requests. In line with the Terms & Conditions we have up to 30th June 2025 to distribute jackets, however, after reviewing where you are in the flow and with jackets actively being shipped each day I would anticipate with our expected rate you will receive tracking information from UPS next week.
Best wishes,
Freya

 

Chadd7

Grenadier Owner

Local time

9:31 AM

Joined

May 17, 2023

Messages

625

Location

NJ, USA

• Friday at 10:04 PM

• #26

Did you all receive an email confirmation after claiming your jacket? I definitely claimed my jacket but can't find an email confirmation.

 

Knysna

Grenadier Owner

Local time

6:31 AM

Joined

Nov 6, 2023

Messages

37

Location

Leavenworth, WA, USA

• Saturday at 2:34 AM

• #27

LeeroyJ said:

Did you buy your IG from Elliot Bay dealer? If so, when did you get your vehicle? I'm wondering if I should be making some calls.

Click to expand...

I did, purchase date was 12/22/23.

Elliot Bay had originally said they had nothing to with jackets and it was a Inoes thing. I have contacted Ineos directly about my jacket and they have always responded and updated me on the various phases of the process. I also did order my jacket the same day I received the email. I hope this helps.

 

Knysna

Grenadier Owner

Local time

6:31 AM

Joined

Nov 6, 2023

Messages

37

Location

Leavenworth, WA, USA

• Saturday at 2:38 AM

• #28

Chadd7 said:

Did you all receive an email confirmation after claiming your jacket? I definitely claimed my jacket but can't find an email confirmation.

Click to expand...

I did not.

I just got a email from UPS stating a package from the UK was in route. I actually had not idea it was my jacket. I work in Land Rovers and order parts from the UK all the time and it is as assumed it was that. .