Handsfree poor

chrsbe · Oct 28, 2023

Try to disable HD Audio and or Spatial-Audio on your Bluetooth Settings on your Android Phone.

DenisM · Oct 28, 2023

chrsbe said:
Try to disable HD Audio and or Spatial-Audio on your Bluetooth Settings on your Android Phone.

Thanks for the hint, however HD audio etc were not enabled...

trobex · Oct 30, 2023

Tazzieman said:
Yes, I share your pain

Dont worry Taz - you are not alone. I have several people telling me they can hear a lot of road noise (although to me the inside isnt that noisy...). My voice to them is very light. So, some investigation required on a fix.

Tazzieman · Oct 30, 2023

trobex said:
Dont worry Taz - you are not alone. I have several people telling me they can hear a lot of road noise (although to me the inside isnt that noisy...). My voice to them is very light. So, some investigation required on a fix.

Some sort of in car microphone would help...

trobex · Oct 31, 2023

Tazzieman said:
Some sort of in car microphone would help...

You mean... like normal other cars!!?? Yeh-nah : too vanilla!

Krabby · Oct 31, 2023

Tazzieman said:
Some sort of in car microphone would help...

Does the IG really not have a mic? I always assumed people were kidding about that. If it's relying on the phone's mic, that's not good.

DaveB · Oct 31, 2023

Krabby said:
Does the IG really not have a mic? I always assumed people were kidding about that. If it's relying on the phone's mic, that's not good.

I had my phones sitting in the cupholders and made/received a couple of calls.
I was told it was clear and loud.
iPhone speaker is on bottom of the phone, which was down in the bottom of the cupholder.
Leads me to think that there must be a microphone somewhere.

Wueste · Oct 31, 2023

I often keep my iPhone in my pocket or in the top pocket of my Belstaff jacket.
No one has complained so far.
I spoke to my wife on the phone straight after picking it up on the motorway in the summer, no problems.

Tazzieman · Oct 31, 2023

Wueste said:
I often keep my iPhone in my pocket or in the top pocket of my Belstaff jacket.
No one has complained so far.
I spoke to my wife on the phone straight after picking it up on the motorway in the summer, no problems.

Maybe it's a problem with android auto , which several of us have.
All hoping the big software patch will fix it.

DrewG · Nov 7, 2023

Not pairing is a vast improvement. But given the regs around touching phones it might be worth exploring the microphone location. Anyone?

Simon C · Nov 7, 2023

SW Upgrade has not fixed this - people at the other end are still complaining that it sounds like I'm in a washing machine and can't really hear me properly - it is effectively unusable for me.

Android Auto - which works absolutely fine in many other vehicles - for sure an Ineos issue

Eric · Nov 7, 2023

Simon C said:
SW Upgrade has not fixed this - people at the other end are still complaining that it sounds like I'm in a washing machine and can't really hear me properly - it is effectively unusable for me.

Android Auto - which works absolutely fine in many other vehicles - for sure an Ineos issue

Are you using a wireless adapter or cable in the c port? Have you tried with a genuine OEM or good quality data cable and not a cheaper none manufacturers charging cable. Are you using the same cable in the many other vehicles. As a previous thread have you restarted your phone before connecting. Then that leaves the in-built vehicle mic where ever it is. Sorry I don't have my vehicle yet to investigate further. ( last seen in a compound at Hambach)

IG_in_AZ · Nov 7, 2023

Eric said:
Are you using a wireless adapter or cable in the c port? Have you tried with a genuine OEM or good quality data cable and not a cheaper none manufacturers charging cable. Are you using the same cable in the many other vehicles. As a previous thread have you restarted your phone before connecting. Then that leaves the in-built vehicle mic where ever it is. Sorry I don't have my vehicle yet to investigate further. ( last seen in a compound at Hambach)

I always knew there were varying quality levels of cables, but I watched a CT scan video yesterday where Adam Savage of Myth Busters fame showed the new Apple Thunderbolt USB-C cable and asked why it's 10X the cost of a good cable (US$130). I had no idea things had gotten so complicated / technologically advanced!

Simon C · Nov 7, 2023

Eric said:
Are you using a wireless adapter or cable in the c port? Have you tried with a genuine OEM or good quality data cable and not a cheaper none manufacturers charging cable. Are you using the same cable in the many other vehicles. As a previous thread have you restarted your phone before connecting. Then that leaves the in-built vehicle mic where ever it is. Sorry I don't have my vehicle yet to investigate further. ( last seen in a compound at Hambach)

I'm using a cable in the c-port BUT I have the same problem if I use Bluetooth only and no Android Auto - so I really think its a problem with the vehicle

As for restarting my phone, I shouldn't need to do that so again I take that as a vehicle issue - everything else in Android Auto works fine and the audio that I get is really good if on the phone

Eric · Nov 7, 2023

IG_in_AZ said:
I always knew there were varying quality levels of cables, but I watched a CT scan video yesterday where Adam Savage of Myth Busters fame showed the new Apple Thunderbolt USB-C cable and asked why it's 10X the cost of a good cable (US$130). I had no idea things had gotten so complicated / technologically advanced!

I think that might be a bit OTT for the Grenadier.
[For @Jean Mercier benefit OTT is "over the top"]

Eric · Nov 7, 2023

Simon C said:
I'm using a cable in the c-port BUT I have the same problem if I use Bluetooth only and no Android Auto - so I really think its a problem with the vehicle

As for restarting my phone, I shouldn't need to do that so again I take that as a vehicle issue - everything else in Android Auto works fine and the audio that I get is really good if on the phone

Does seem to be the software or a physical mic location issue. Any idea where the mic is?

parb · Nov 14, 2023

sorry for late reply. I had the phone in my jeans pocket. connected via bluetooth. sound was clear according to my wife. I can't imagine the phones microphone picking up my voice from inside my jeans pocket.

trobex · Nov 15, 2023

parb said:
sorry for late reply. I had the phone in my jeans pocket. connected via bluetooth. sound was clear according to my wife. I can't imagine the phones microphone picking up my voice from inside my jeans pocket.

Mine does it very well. I have an S22 Ultra and when using 'phone only' she can hear the MIC pick up from the S22 better than AA connection to the Gren... which kinda defeats the purpose of having Handsfree in the vehicle. I am looking for a fix just no time at present.

Cheshire cat · Dec 24, 2023

My hands free, Bluetooth, OIS has been very good until post software update. Now, anyone I contact has complained of the poor phone quality. Switching to my Aeropex phones eliminates the problem. Something I need to chase up.

Cheshire cat · Dec 24, 2023

Cheshire cat said:
My hands free, Bluetooth, OIS has been very good until post software update. Now, anyone I contact has complained of the poor phone quality. Switching to my Aeropex phones eliminates the problem. Something I need to chase up.

Not saying at this point that deterioration in hands free is software related but it is a coincidence

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